Sushiholic — Restaurant in Phoenix

I feel scammed, disappointed, disrespected & will not be returning. It's time to air things out:

I've been a returning customer here for about 2.5 years. Unfortunately, within the past year I've noticed a visible decline in food quality & in overall service. My work colleagues & I used to order lunch takeout at least once a week here, but have completely stopped going since around January 2022 as we found better options elsewhere.

$100 GIFT CARD DECLINED: In October 2021, my boss bought me a $100 gift card (picture attached) which we found a bit unconventional, but figured this must be the way they operate. The host didn't give him a formal gift card, but instead rang in a takeout order, named it "Meagan" & then physically wrote "gift card" on it. You can clearly tell it wasn't an actual takeout order, as it doesn't show any charge for tax. I decided to give this place another try since I had this gift card to use. My male friend & I went for happy hour & the total came to $82.43, so I was excited to have a free meal. The manager declined the gift card & said there is no way to prove that it was purchased as a gift card in their system. I understand this problem, however the gift card was purchased under a year ago & I don't feel I should be punished for the restaurants lack of systems / mistake. I believe the host wasn't trained to sell gift cards or they didn't have a system set up for gift cards at the time. Regardless of this, I have proof of a $100 non-taxed purchase for a "gift card" (written on receipt by the host at time of purchase) & I am now out $182.43 + 20% tip because of this mistake.

POOR MANAGEMENT: I wasn't planning on airing out the following information as I never intend to harm anyone's job, however I figure I cannot be the only woman this has happened to: The main reason I stopped returning regularly this year is due to the new manager. Several times I have dined here with other girl friends & been approached in an inappropriate manner by the manager. He would make unwanted flirty comments & remain at our table talking to us much longer than we welcomed him. One time, he even insisted on putting his number in my cell phone so that he could take me on a date. It wasn't a situation I could've nicely declined without causing an uncomfortable confrontation, so I ended up blocking his number as I left the restaurant. As a young woman that tries to avoid uncomfortable male advances at all costs, this was enough to call it quits on returning..... until I had a gift card to use. I wonder if my gift card may have been more carefully considered if I had been in with a lady friend instead of a male friend that night.

FOOD QUALITY: I would rate the food here a 6.5/10 overall. It is very mediocre & the fish quality used to be better but in recent years has gotten a bit disturbing at times.

I hope this provides useful information for anyone that is considering dining here. I also hope the owners of this establishment take this information into consideration & re-evaluate...

I recently had the pleasure of dining at Sushiholic, and I can confidently say it was one of the best sushi experiences I’ve ever had! From the moment I walked in, the sleek and modern atmosphere instantly impressed me. The restaurant was immaculately clean, with a cozy yet stylish vibe that made it feel welcoming and comfortable.

The service was absolutely outstanding. Our server was not only friendly and attentive but also incredibly knowledgeable about the menu, offering great recommendations and ensuring we had everything we needed without being overbearing. It felt like they genuinely cared about providing an exceptional dining experience.

Now, let’s talk about the food WOW. Each dish was a work of art. We started with the Edamame, which was perfectly seasoned and served piping hot. The Tuna Tartare was fresh and delicate, with a delightful mix of flavors that had me wanting more. But the real star of the show was the sushi. The Rainbow Roll was as visually stunning as it was delicious. The fish was so fresh it practically melted in my mouth, and the vibrant colors and delicate layers of flavor made it a true standout.

I also tried the Sushiholic Special Roll, which was an explosion of taste! The combination of perfectly seasoned rice, creamy avocado, crispy tempura, and tender fish was an absolute delight in every bite. The Spicy Tuna Roll was another highlight just the right amount of heat, balanced beautifully with the coolness of the fish and the creaminess of the avocado.

For dessert, I couldn’t resist the Mochi Ice Cream, and it was the perfect end to an unforgettable meal. The flavors were fresh and sweet, with a perfect chewy texture that I couldn’t get enough of.

Overall, Sushiholic has completely exceeded my expectations. The quality of the food, the exceptional service, and the wonderful ambiance make this place a must visit for sushi lovers. I will absolutely be coming back soon to indulge in more of their incredible dishes. Highly, highly recommend this gem to anyone looking for an unforgettable...

My wife and I recently decided to treat ourselves to a lunch date at Sushiholic, and the experience was nothing short of delightful. As we stepped into the restaurant, we were immediately enveloped by its cozy and romantic atmosphere - a pleasant surprise that set the tone for our meal.

I opted for two sushi rolls: the Shrimp Tempura Crunch Roll and the Philly Roll. Each roll was a masterful blend of flavors and textures, with the crunchiness of the tempura and the creamy smoothness of the Philadelphia cream cheese providing a delightful contrast that danced on the palate. The rolls were not only amazing in taste but also artfully presented, making the dining experience both a visual and gastronomic pleasure.

My wife chose the bento box, which was a feast for the senses. It was plentiful, offering a variety of flavors that complemented each other beautifully. Every component of the bento box was absolutely delicious, prepared with the utmost care and attention to detail that Sushiholic is evidently renowned for.

The unexpected cozy and romantic ambiance of Sushiholic made our lunch date even more special. It’s not every day you find a sushi restaurant that pays as much attention to the dining environment as it does to the quality of the food. Sushiholic managed to do both, creating an experience that we look forward to revisiting.

In summary, our lunch at Sushiholic was an experience we won’t soon forget. The food was exceptional, the atmosphere inviting, and the overall experience something we would highly recommend to anyone looking for a memorable meal. Whether you’re a sushi connoisseur or a curious newcomer to Japanese cuisine, Sushiholic is...