Waffle House — Restaurant in Phoenix

My girlfriend Gia (black), the child she was babysitting Gianna(white), and I Derrick(black) arrived at waffle house around 1:26PM sat in the seats infront of the door in a waiter named Kayla's section. Being a regular at waffle house Gia and I knew our order and we ordered when she first greeted us at the table bringing us our silverware. Gia ordered a HI-C (the waitress didn't know what HI-C was at first) with a 2 egg meal and I ordered an allstar combo with a rootbeer and a peanut butter waffle. I could tell Kayla was new because she interrupted me while ordering my all star combo. Being rude when I stressed grits to make sure she had the order correct, she stated rudely "you can get grits or hashbrowns". She then went to go put in the order, she brought us our drinks and asked if we would like a drink for Gianna. We order a kids HI-C. She brings Gianna's drink out while we search for something to order for her. She points at the steak dinner and says "pancake", we ordered her a kids meal with bacon. We are sitting waiting for our food longer than usual, two gentlemen entered the building but no one had left out. There was one other family located 3 stalls away from the music box. The waitress then brought us out sausage and bacon and began sweeping. The waitress brought out eggs, toast, and grits for me. Eggs and toast for Gia, and Gianna's waffle. She then returned to sweeping. We waited a few minutes then asked her for syrup thinking she had forgot it, trying to be understanding. Gianna never cried. At about 1:44 a lady police officer enters the building she instantly makes eye contact with me and the approaches us. Not speaking with anyone else in the waffle house. She stated the she was approached by a customer that had recently left Waffle House at the quick trip more than 2 miles down the road who stated we were with a little girl who did not seem to be "responding" to us when she was offered a waffle. She stated kids are usually more "interactive" at restaraunts. She then stays and asks a few questions as to our reasons for being with the child, we explain to her that Gia is her baby sitter and Gia offers to call her mother. By now Gianna has eaten almost 3/4th of the waffle and almost all of the bacon. The police officer refuses. Apologizes, and returns outside to her vehicle where she is parked outside the window. Almost as soon as the police officer walks away the manager Mathew appears and asks what was going on, we explain what had happened explaining the police office thought we had kidnapped her. He then walks outside to the police car and talks to her for about 4 minutes. The waitress finally brings me my waffle, without peanut butter. I tell her she forgot it and she quickly corrected the problem. As I quickly eat the waffle I still do not understand the gravity of what had just happened. The manager came back in from speaking with the police officer, corroborates her story, apoligized while Gia is on the phone with Gianna's mother, he returned to the back. Two men entered. We received our bill which was 8 dollars over charged. Bringing us a bill for 36 dollars I was able to speak to another cashier who corrected her mistakes and I paid my bill of 28.99. I left no tip, then returned to work. I returned 20 minutes later to get the managers name and asked the employees his name I was told Matthew, they then called him to the front and I asked him who called the police on us, he stated some customer down at quicktrip while they were getting a drink who had left before the police...

I wish we had Waffle Houses in Washington State. What a great experience. I was so surprised when my brother, whom I was visiting, pulled into the parking lot. I had never seen a sit-down restaurant that had a hostess be that tiny. But let me tell you, they are easily the the best place I have ever patronized for a great breakfast of eggs bacon and waffles. The food was wonderful, the waitress was friendly, the restaurant was clean, plus the food comes up quick and hot. They don't have many tables so there was a 10-minute wait but it didn't seem like we actually waited that long since they're so proficient at getting their food out. I was very, VERY impressed. Whoever came up with this business model is a genius. They don't have a very large menu, it's rather modest with the usual suspects for a breakfast joint. Waffles, eggs, hash-browns, pancakes, bacon,sausage and the like. I think because they only concentrate on a smaller menu the quality and consistency is much better than you'll find at restaurants that cost three or four times as much. This is by far and away the best value and overall experience you could possibly go to with your family. a great place that I will definitely be visiting again the next time I'm down in the Phoenix area or anywhere they have a Waffle House. They are easily the best bang for your buck, no one even comes close. If ever there's a time when they come into the Washington area, I would certainly be asking about investing and inquiring about getting in on the action with a franchise. The bottom line is........ It's great food and an amazing value. I think they're under charging for the overall dining experience that you get. They are friendly, professional the food is great, the restaurant is clean and it doesn't take forever to get your meal. You can easily have a sit down breakfast and still make it to work on time. I highly recommend the Waffle House. Simply...

Wow, if I could give zero stars I would. Only a couple people in the place when my wife and I arrived. Sign said wait to be seated... We did. 5 minutes later the grill man says to go ahead and seat ourselves. Every table and every counter is destroyed. Food and trash littering every surface. I grab some napkins, find the least disgusting table and go to work. It's difficult because syrup doesn't come off with just napkins. Oh well, I do the best I can and we sit. A group of three other customers come in and go to the counter commenting on the dirty condition but they're really high so they just sit and chill. About 10 minutes pass and finally a couple female servers come in and start cleaning tables... Not taking orders or even acknowledging customers, but wiping down tables. We're sitting patiently hoping they at least get to ours soon when one of the girls passes by our table looking at my wife as she does, says sorry but then gets this weird look on her face and goes... "Why is she looking at me like that? What did I do? She's looking at me trying to steal my soul!" I'm looking at my wife when I hear this and she has a totally neutral look on her face boarding on an outright hello type of smile... We both just go what the hell was that!? The server then starts wiping down the counter area where the stoned guys are sitting... Except she does this by sitting in each seat, wiping the area, then moving to the next seat down the line. She's actually nudging the first guy out of his seat, trying to sit where he is while wiping. At first I thought they knew each other cause the guy laughs then gets up so she can work. By the time she gets to the next person they're all looking at each other and tripping going WTF! They're already tripping balls so you know this just turned in to Mr Toad's Wild Ride!

Wife and I took the opportunity to get the hell outta there and go to Denny's! Never going...