The service I received from the girl who worked the night shift at this location today (04/09/2019) was the most terrible service I've gotten all year from ANY restaurant. The minute I entered the restaurant (around 8.20pm), she said to me out loud with an attitude "I'm never gonna go home!!!". She was so upset that I walked in at that time to get my salad and continued to let me know that through her movements and physical actions. After I ordered my chopped salad, I couldn't just believe the way she chopped it. She chopped it very loud and unnecessarily strong and aggressively, as if she is getting all her frustration out, making me very uncomfortable. Then she proceeded to give me a teeny tiny bit of dressing when i asked it on the side. It was way little, so I had to nicely ask her to give me a little bit more. She looked at me in the eye, sighed, and gave a very frustrated attitude, and then gave me more dressing as I asked. Anyways, I was able to maintain patience and a calm attitude the whole time, knowing it will be over soon and I will be out of there. But on my way home, I was thinking how bad the service was and I should let her/the owner know about it. To make it even worse, while I was eating the salad at home, I bit into a piece of plastic! It should have been from the plastic container she used to chop the salad, given how aggressive she pounded the chopper on it while chopping the salad! I immediately stopped eating and regretted the...
Read morePitiful service. I suppose service is a thing of the past. When I walked in, there was already one person standing at the counter waiting to be served while one employee was working with the drink dispenser and another was in the back and on two occasions stuck her head out of the door and looked out as to see how many people were standing there. I took a seat while waiting, eventually the girl working with the drink dispenser finished with what she was doing went behind the counter and with little to no enthusiasm asked the gentleman that was already waiting if he could be helped. While waiting on him the stuck her head out again from the back. After the gentleman in front of me was served I gave my order and the employee made my sandwich with the speed of a person that figures I’m here all day anyway. The second employee came out from the back in time to dress my sand which. Some 2 minutes after walking in I wAs walking out with...
Read moreThis is the worst subway. Placed an order to be ready at 12:30pm an hour before. When I arrived and checked in on app, I waited for 10 minutes before going in to check on food. I get being busy at lunchtime, but they had no clue what was going on. The dude at register was totally clueless. He asked another employee about diner dash ticket?? Then his light bulb turned on and said oh, here it is and printed my order. It wasn’t even made. I told I would outside waiting. At 1pm, I walked back to check again on food, and still not done. The girl wrapped my sandwich and said here. I took and said thanks. I get home and it wrong. The sandwich literally has mozzarella in the name. How do not make it with mozzarella? I get having to start somewhere with a job, but this place has to stop hiring crackheads that can’t read and don’t care. Called store to let them know, phone just rings and rings. Online customer service is...
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