Original Tommy's World Famous Hamburgers

Let me start off this review stating I am a big fan of Tommy since I had my first burger with them 30 years ago at the original location. Normally their locations and and the experiences are generically the same every now and then there’s a few locations with the food taste up above and beyond freshness. Last week I visited this location for a double chili cheeseburger and upgraded them being a fatty to the quarter pound patties along with some chili cheese, fries, and drinks, Fergal, the experience there the speaker box was low volume. I couldn’t hear the girl from the drive-through was the shirt if she was able to hear me after I replace my order, I agreed to the upgrade of the bigger patties and the end of placing my order, my order was repeated to make sure it was correct. What I received on the other hand was not what I ordered. I received two plain single patty burgers and I called the place. They gave me some runaround about the receipt saying I ordered a quarter pound burger when I specifically asked for number one when I called and spoke with the manager the manager being a funny guy gave me the number to the wrong company and gave me the incorrect store info, luckily for me I was able to track down the corporate office number. Got all the issues sorted big shout out to Gracie who made sure my experience would not be repeated so just be careful when visiting this location. I have heard from other locals that they tend to charge you for one thing and give you something different from what you ordered, but besides that, Tommy’s is always a great location no matter what city this was just one bad, temporary experience and hopefully it does not reoccur to myself or any future visiting customers. As always, stay hungry.