Arepas Santa Barbara la Original — Restaurant in Pine Castle

Food was delicious but what a painful experience. The only interaction I had with the guy was ordering but he managed to ruin it anyway. We asked a simple question about one of the items and his suggestion was just to order another item instead... I asked for some stuff to not be included in the parrilla and he gets annoyed and starts repeating everything like 3 times so I just give up and tell him to give it how it comes and I'll separate them out... he doesn't say anything and just puts in the order... Well turns out it's all mixed together so you can't just pick anything out! Would have been a good thing to point out when I gave up and TOLD HIM I wanted to pick stuff out of it. If that's not the owner, fire that guy. If he IS the owner, as I suspect from the other reviews, here's some business advice: let someone else run the front. Go retire or get on the grill or something. Customer service...

Todo chavere con el chico de la caja excelente atención para resolver 👌 y se hablo de la sus cocineras una pulcritud en su trato y preparación de todo el menú la comida al día todo exquisito el colocar mi puntuación máxima es la mala atención del dueño para sus empleados lo observe eso hablara mal de su negocio a futuros porque son ellos quienes tienen la magias en sus manos para resolver las necesidades de sus clientes una contesta del propio dueño de su local en decir esto es lo que tengo y más nada o decir la combinación de sus arepas es la que el cree conveniente porque se ha quedado sin mercancía no es problema de sus clientes el debe resolver sus necesidades para complacer a quien lo visita son excelente en sus gastronomía pero nadie puede esperar que en el día no esté lo que pides en lo que está registrado en su menú del resto palante no dejaré de ir a ese local claro cuando el propietario esté en la caja me haré el difunto ese día a pedir simplemente gracias su aseo del local activo sus instalaciones a nivel sanitario para visitarlo excelente 👌

All chavere with the boy from the box, excellent attention to solve 👌 and he talked about his cooks a neatness in their treatment and preparation of the entire menu, the food a day, all exquisite, placing my maximum score is the bad attention of the owner for his Employees observe it that will speak badly of your business in the future because they are the ones who have the magic in their hands to solve the needs of their customers an answer from the owner of his premises in saying this is what I have and nothing else or say the combination of his arepas is the one that he thinks is convenient because he has run out of merchandise, it is not the problem of his customers, he must solve their needs to please those who visit him, they are excellent in their gastronomy but nobody can expect that on the day what you ask for is not In what is registered in their menu of the rest palante I will not stop going to that place of course when the owner is at the checkout I will play the deceased that day to simply ask thanks for their cleaning of the place to ctive its facilities at a health level to visit it...

I always order from this place, today I called and spoked to the girl to make a order of Picada and I go picked up my food they gave me totally the opposite of what I had order. I called and explained the problem that they gave the wrong order , the man on the phone was super rude he told It was my fault that I didn't explain right what I order..Never tried to help me out just told me bring me the food I'll give you your money back with a really nasty attitude to talk to customers...

Muy Mala experiencia cuando soy una cliente q voy casi todas las semanas me dieron la orden equivocada y no tratan de ayudar al cliente solo me dijieron que le lleve la comida y me regresan mi dinero muy mal Para tratar...