Disappointing Experience with Unprofessional Staff stated “Anyone can create any coupon on the internet, and I don't believe it.”
I recently visited this Scoops on the Boulevard with a valid Dining Advantage coupon, I bought and used a coupon from dining advantage previously in this store. However, my experience this time was nothing short of disappointing. The employee at the counter was incredibly rude and refused to accept the coupon, despite it being valid and authorized for the location. His reasoning? He claimed, "Anyone can create any coupon on the internet, and I don't believe it."
I explained that I’ve used the same coupon at this store before without any issue, but he remained adamant, stating, "I don’t believe this one," and even suggested I try elsewhere. It's frustrating because the Dining Advantage coupon, along with the address, was specifically for this store.
Customer service is key to any business, and sadly, this place fell short in that regard this time esp the...
Read moreI come here very often normally on Wednesdays around 10 pm, tonight Wednesday August 18 2021, I came at 10:21 pm, it’s just Ice cream, is not like a restaurant where they have to cook your food and they have to wait for you to eat, etc, since we came in the girl was doing her faces, my son ordered a milk shake again she was doing her faces, another girl asked her what time is it ? Oh it’s 10:23, and I told the girl stop doing your faces I’m paying. We got out 6 min later, we got out before 10:30pm, If they don’t want to serve customers after 10:20pm then they should put on the window, we close at 10:30pm and we stop Serving at 10:20, first time I got a really bad attitude from an employee here, Ice cream is good as always. I always tip, I gave them $5 dlls even when they gave us a really...
Read moreOn a scale of documentaries to romances, Scoops On The Boulevard is a summer romance that transcends ages. It's sweet and constant.
My lil family unit scoped out Scoops together on a weeknight, and we were so pleased when all three of us (including pup Fiona) were invited in so that we could peruse the ice cream options and order.
I opted for an ice cream nachos (you've tried the homemade waffle cones, right?) so I could have some waffle cone, and my partner chose a waffle bowl with brownies and scoops! Fiona accepted my offering of a vanilla scoop, and she even carried her own bowl for a bit.
Pro Tip: Get the waffle cone. And if you walk down to the light by the CVS, there are...
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