UPDATE - Emily called me within a day of me posting my review. She let me know that her team is reviewing and updating the website, per her comment below. She also refunded the additional ~$23 I spent to get my order over the delivery minimum. I really appreciate Emily's thoughtful response and her commitment to improvement. I'm updating my review from 1 to 3 stars, based on the excellent customer service. Also, my mom loved the food. Thank you, Emily!!
BAIT & SWITCH - I bought a $50 weekly subscription for my Mom for Christmas. When she tried to order a family portion, which are priced at $49.99, she wasn't able to have it delivered. She called Pittsburgh Fresh and was told that delivery is only available for orders of $50, or more, so she could order additional items to get delivery. Additionally, delivery is $8 for orders under $100. This is not clear when signing up. Overall, this was a very disappointing experience. I've since cancelled the subscription after spending an additional ~$23 to use my $50 balance to have the meal delivered to my Mom. One additional callout, I am not in Pittsburgh or I would have picked-up and...
Read moreI have been using Billy's catering services for over 18 years..beginning with my first born's baptism in 1995 through her high school graduation in June 2013; company picnics and holiday meals; "take out" for fruit baskets and vegetable trays to feed family/friends at funeral home services, etc. The service and quality and selection of foods have only improved with time. Billy is very attentive and extremely particular to details. He is extremely generous with his portions and the freshness of his food products is noteworthy and appreciated by all. His cheese ravioli with alfredo sauce was a recent favorite . His antipasto platters are amazing. If you walk away from an event catered by ISGC, then you are a very...
Read moreI'm really impressed with PGH Fresh as a prepared meals delivery (or pick up if in Pittsburgh) company. I never wanted to get a food delivery service due to all the packaging and being forced into a subscription. You can just pick out whatever meals you want and not worry about having to subscribe. Delivery service extends pretty wide, which is awesome (I'm about 30 minutes away and they deliver to my home!) They make excellent food and I love that I don't have to cook it, just heat it in the oven or microwave....that's what a meal service is for! Convenience! Packaging is awesome....generally foil or cardboard type material. I love the variety; lots of veggies, but also the feel-good comfort...
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