El Palacio Restaurante — Restaurant in Plainfield

They need to hire men there. They hire low class woman that have an attitude every time I call they have to call me back to confirm the order with an attitude and when you get there they make you wait long time to get your food even though you ordered ahead of time happened every time I went there for pick up. I was explaining something to one of the employees and said shut up and when I said what she lied and said she was talking to someone else she’s very lucky I didn’t reach over and punched her right in her mouth and send back to her foreign country. That’s the only restaurant I know that has to call back to confirm your order I’m sure a lot of people get annoyed with those woman’s and purposely place orders left and right and don’t pick up. I won’t be going back there and I’m telling everyone I know not to either until they hire friendly staff. When I was there I witnessed a customer telling the waitress have a Merry Christmas and her answer to him was don’t come here saying Merry Christmas come here with a present. I just stood there shocked by the rudeness hope she gets deported you just don’t say that to...

The worse customer service experience ever. I will never be returning to this restaurant. I came in on my lunch break to sit down and enjoy a quick meal and the waitresses stand around and gossip don’t ask if you would like to place an order, give an attitude if you ask to see the menu, talk about you to each other in spanish if you change anything on your order (I speak spanish so they must not have known I knew what they were saying), and they dont even provide proper utensils. No one is even in here and with 3 servers I have to chase them down to...

Been going there for years. A little too expensive for the food they try to serve you. The cook sometimes messes up the orders. And there are a couple of girls who know how to make my coffee just the way I like it. The morning crew are not my favorite people. The manager in the morning crew is not very pleasant at all. I love the afternoon crew even though they constantly keep hiring new people. Other than that I love the fact that they play music and you can charge your phone. The place 9 out of 10 is clean and especially...