Starbucks — Restaurant in Plano

Mobile pickup order: Well, I normally do not have experiences like this at Starbucks, so felt it was worthy of a review. 1st day coffee was like warm at best at 6:30am. Food was hot and fresh and service was on time. 2nd day: Wow. 26 min wait!!! I ordered when I left hotel and usually around 8min for a mobile order. My order quickly updated to 13-16 min wait. I thought, ok I’ll slow down do a couple other things. I arrive 3 min early at 6:50(10min after order). Coffee is ready with no stopper, so I grab that. No food. I wait till 7AM and ask barista if food coming. Nope, hadn’t even started. They were prioritizing the drive through, and not even looking at the mobile order. Unreal. This is atypical of my experiences at every Starbucks in the past. I finally walk out of the store 26min later with now warm coffee and one good thing, hot food. This caused me to be late for the rest of my morning. Anyway, staff were super nice and accommodating both...

Drive-through, nice larger lounge area with a large online pickup area. Have ordered here about 1/2 a dozen times and there's almost always been a problem with my online orders. Examples include: taking 20 minutes to complete past expected pickup time, wrong beverages prepared, and using coffee utensils to mix non-coffee products (that last one really ruined my Matcha Latte). Location was not receptive to online inquires. While I like Starbucks, I can't suggest this location, but there are two more locations both east and west (the Cityline location is usually good...

In recent times, I have been disappointed with the quality of coffee provided by a particular establishment. Over the past four days, I have ordered a White Chocolate Mocha and a Cappuccino, both of which had a taste that I found unsatisfactory. Additionally, I felt that the portions were insufficient, as I received only half a cup of coffee despite the high prices charged. As a result, I regretted spending money on these drinks and would not recommend them to others. Overall, my experience was highly disappointing, and I would rate it poorly if given the...