Subway — Restaurant in Point Pleasant

The employees here work their butt's off to make sure everything is exactly the way the customer wants it. They are extremely friendly, kind, respectful and go out of their way to make customers feel welcome. On 8/21/24 in the late afternoon, I was picking up an online order when I witnessed the 3 girls working being treated like dirt by an older couple who also placed an online order. Unfortunately, the couple placed their order incorrectly, and listed what they didn't want as apposed to what they did want. The girls made the order exactly as it was placed. This couple then went on to belittle and badger these girls demanding their food be remade, all the while harassing them, talking down to them and verbally abusing them at the counter while they did what was asked of them. The girls not only kept their composure, but did so while remaining friendly and pleasant. So I am writing this reveiw to commend them for their ability to behave better than most grown adults would in such a stressful situation. Also, SHAME on you to the older couple who felt they had any right to treat these employees in such a nasty manner. Management...

Threw my sandwich in the trash! In general this place has really taken a dive. Firstly, the new tile on the floor is a trip hazard. Secondly, the food quantity (specifically the vegetables) was wilted and transparent in texture. Lastly, the online order mixed with the drive-thru, mixed with the store customers has really mucked up the process and now it's a place I least desire to spend my short precious lunch time. Also, the staff is under trained on many levels but especially on how to handle a vegetarian sub sandwich and even after requesting to clean the meat knife before handling my sandwich she not only didn't change her gloves but went ahead and ran it through my sandwich which I just threw...

Somone needs to shut thos place down, the kids that work there don't care what food quality they put out the store, the vegetables are always wilted and old looking and there always out of steak and many other items, the manager needs to Crack down on the employees or a new manager needs to be hired because this place I will never eat here again after the food that was served to me today, the employees are always outside smoking or talking while your waiting on them to make the food for u. Please go to galloplise ohio location if your looking for good food because this place don't care ehat...