Subway — Restaurant in Pontiac Township

The food was not very food it did not taste fresh I ordered online and I made a mistake they were still making my sandwiches and I asked if I could modify and they said no they also told me to cancel my order and replace another one and wait half an hour they're moderately friendly but I will never be going here again because they take alot of time with the sandwiches and they overall wouldn't even put vinnagerrate on a sandwich which they weren't even finished with the sandwich and I asked them to modify it all I wanted was vinagerrite and they were less than amicable all I wanted the staff is unmotivated and argue with you about your food so I'd recommend not using the app because once u pay for it you have to cancel the order online and as I said a 30 minute wait time for a pre-ordered sandwich. I would not recommend eating in this restaurant because it is very insanity and you will get sick after I had my sandwich I got food poisoning and believe me it is not FRESH the food all tasted aged and was not fresh vegetables they...

The girl in drive thru on 10/3 “morning shift” though this was around 2:30- 3pm (they refused to give me a name for her) charged me for a 6” that was supposed to be a kids meal. Refused to fix her mistake; & would not give me the apple sauce or drink my child was expecting with her meal unless I paid for the apple sauce & drink separately (what she charged me for already costed that much more then the whole kids meal itself) her other option was keep the sandwich since she can’t take it back & then get a kids meal but I’d have to pay the price of a kids meal even though I had already paid OVER the amount of a kids meal due to her mistake. After 4 phone calls 2 of them being immediate hang ups, I finally got in touch with a manager & will be receiving a refund. This mistake was poorly resolved & could have easily been resolved at that window but she refused & was giving me no options besides paying MORE MONEY for this to be fixed. This is ridiculously poor...

The food itself was good however I don't like being charged if I'm not gonna get what I paid for. Repeatedly for several months now if I order extra of something I get charged for it I pay for it but they do not put it on. I understand it can happen but more than a dozen times in 2 months is no longer an accident its stealing. Asked a few people to let me know if it happened to them and sure enough so Think twice before ordering extra of anything cause even tho they will charge you for it they will not...