THE WORST CUSTOMER SERVICE: I am not a frequent visitor to Little Caesar’s. Because of this I was unaware that when a person orders on line they have to use this 3 digit number off the receipt to code it in in order to get there pizza out of the pizza box ( not sure what it’s called). Now I walk in ready with my email open. When she decides to return back to the front I tell her who I am and she says it’s in there( pointing at the this box they keep the pizza in). I ask her which numbers do I use? I’ve never did this before I said, to her and there’s at least 3 different numbers on my email. She then says this 3 digit number out loud and walks away to the back where the cooks are. I then asked a customer will you please help me I’m not sure on this? He kindly walks over look at my email with me helps me to resolve my problem. This young lady took no effort to give me good customer service at all. She could’ve have just pointed the numbers out on my email. She is uncourteous, doesn’t greet the customers, makes little to no eye contact, no effort into doing a good job and makes no effort to helping someone who needs her help. She was pretty much telling me with her tone of voice that she could careless. After all it...
Read moreI was OK with this restaurant at this location on Jefferson Drive until the last pizza I had got from them. I took my kids to the seawall to eat and just enjoy you know like eating outside and my youngest son comes to me for some reason he flipped over his pizza And there was rat poop baked did the pizza crest thank God my son had flipped it over and checked for some reason and then upon returning to return the pizza to them they proceeded to try to give me another pizza and I calmly told them either I can get my Or we can make it very known that they are very dirty and they do not clean up their environment Starting to cook anything for anybody don’t get me wrong I don’t care what business or what kind of industry it is. I know you cannot always keep every single little bug and rodent out at all times 24 seven but at least have the courtesy to at least clean up your areas in your equipment before you proceed to start cooking!!!!! And the staff are very unprofessional Very inconsiderate of...
Read moreNo longer going to the little Caesars in Port Arthur again!! For two weeks now, the manager on duty had been nothing but unprofessional. I have been going to this particular little Caesars for over 10 years now. I would walk in to place my order and I know it's always the same 4 emb's so it's not like this is a pizza you don't know how to make. It's more so with being lazy that you don't want to fulfill my order. He tells me the price and there will be a 10-15 min wait as usual, but for the last two weeks I have constantly noticing that he would make my pizza and give it away while I would have to wait an additional 15 minutes until he finally got around to make my order. This is really a shame and pathetic, if you don't want to work simple don't take the job. I feel so bad for their manager Damian that he has so many lazy disrespectful people working for him, you are losing business and it's...
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