Worst hibachi express I’ve ever had. Save your money and time and go to the Port St. Lucie Blvd location. I ordered shrimp and fillet, just to find out that their “fillet” is strip steak. The food is under seasoned and they only gave us seven pieces of steak. It is evident they will cut corners in anyway to save some money. please don’t waste your time and go to any other restaurant, you’ll thank me later.
Thank you for responding to my review! I would like to rectify a few of the remarks you made in your response. First, you stated that the reason my fillet was tough was because it was over cooked, but I ordered it medium rare. Which just shows that your chef does not know how to handle premium cuts of steak (if it even is fillet). Also, if you look at your other reviews I’m not the only person that is disgusted by your quality of meat. So maybe instead of trying to provide us with your Sysco receipts you can correct the issue in your kitchen. Also as a small business owner myself, Sysco is not a reputable meat source instead next time you should use Cheney Brothers and maybe you will get less negative responses under your restaurant. Contact me when you want to amend these differences instead of providing excuses for your poor quality of food, as well as service. Just so you know, the night I left my first review I called your restaurant over 13 times but nobody answered my call and it was 20 minutes before you...
Read moreThis is the second time I've visited Kaede Hibachi. Both times I've eaten in and the food has been GREAT! I'm surprised that this place is as quiet as it is but it has a really lovely soothing atmosphere. It would be perfect for a relaxing lunch or even a date night. I've had the chicken and steak hibachi dinners which are in these really nice portioned containers. The fried rice is fluffy and smooth. The meat is tender and well seasoned. The vegetables are perfectly done. The soup is some of the best I've had. I've been in other, fancier restaurants where the miso soup was so salty I couldn't drink it. The soup here, both miso and Japanese onion is also very well priced. They have all the utensils and sauces readily available at the counter and if you can't finish your meal you can just ask for a lid. I also ordered a California roll! It was rolled very well and the slices didn't fall apart when I took a bite. I'll definitely be back to try all the...
Read moreFront Desk lady was incredibly rude to me. I was waiting 30 minutes for a takeout I had ordered through the phone, when I came to pick it up and paid, I didn’t realize I called the wrong establishment. I explained to her, told her it was my mistake and apologized for wasting her time and kindly asked for a refund. Lady totally blew up on me, fed me lies for 5 straight minutes, telling me her system is down and that her boss only knows how to do refunds. Lady was making aggravated actions to the cook, until he came from the back and gave me a refund that took less than a minute to do. Lady then proceeded to angrily shove the dirty cup to my hand and told me to get my refund receipt . I calmly asked her why she was being rude to me and she blew up at me again. Finally, the super sweet cook came over and asked what was wrong. They both didn’t seem to understand what I was trying to say, so I thanked the cook for my...
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