Pizza Hut — Restaurant in Porterville

So they have no menu board... that was the first thing I noticed when I walked in... they handed me a takeout menu with no listed prices . The person who took my order also seemed... new... lets go with new. Most of the staff seemed to be standing around talking and asking one another what on earth they were supposed to do. I remember this place years ago and it wasn't half as dumpy looking. They had cracked tiles all over, the lighting was awful, and then they had this big bump screen where they give you an estimated time for your pizza to be done. Now, this bump screen would be great... if they hadn't bumped my order as soon as the next order after I placed mine was prepared. Instead they left up the person whose order was done, and bumped me... so I had no idea when my order would be done, or if they had just deleted it entirely. So it took a solid 20-30 minute and i finally got my personal pan pizza. So, you may ask, why 2 stars given that you seemed to hate everything about this place? The staff seemed well meaning, and the pizza was delicious. They just need to work on efficiency and give the place...

My mother asked me if i knew of a pizza place in Porterville that had a salad bar. this place came into mind and i told her to give it a shot. she calls me back and this is what she tells me: "we got there, ordered our food. we got our salad and breadsticks and sat down. 45 min later, were trying to make our salad and breadsticks last because we havent got our pizza yet. I got to the counter and talk with the order taker, wondering how much longer its going to be. she says , have you got your receipt?-there are 3 customers in the store- and she says 'I didnt even order your pizza, i thought you just wanted salad and breadsticks.' " My mother had been waiting for 45 min at this time. she says " I ordered a large -whatever pizza she ordered-!!" she askes to speak to the Manager of Pizza Hut and my mother said she doesnt hardly understand English and she wasnt able to communicate with her! My mother hasnt gotten anything for her trouble. this is unacceptable. im so FURIOUS! i dont think we will EVER...

service is usually great but tonight is a different story the girls and yes I said girls because they were acting like little teen age girls were more worried about talking about some boy and how he looked then that I was an actual customer that could hear them it looked like one was a manager and it looks really bad that for one it happened and for two that a manager was involved in all of it even if I didn't pull up in drive through and witnessed all of it this should not have be happening at all maybe time for some new staff I wonder what else happens at this location that no one speaks about or management let's slide or involved in I will not be buying here again based on this is the kind of behavior that I would never accept they should be ashamed...