Portland House of Pizza — Restaurant in Portland

We oder 4 DELIVERY WE CALL OUR ORDERS IN U READ BACK WHAT WE ORDERED BUT 90% OF THE TIME GET IT WRONG LIKE TONITE SATURDAY FEBRUARY 8, 2025 3 HOT DINNERS ONE STEAK BOMB NO VEGGIES A BACON GREEN PEPPER BLACK OLI ES PICKLES LIGHT SALT REGULAR PEPPER OIL ON THE SIDE AND PHOP BBQ SAUCE WHICH WAS NOT WHAT MY SON ORDERED 4 HIS PHOP BBQ BURGER BASKET HONESTLY IT HAPPEN SO MUCH EITHER UNCANT READ THE ORDER CORRECTLY OR U NOT WRITI G IN SO OTHER CAN READ IT CLEARLY CUZ U ALL XANT B THAT STUPID TO MAKE SO MANY MISTAKES WITH ONES ORDER AND IF IT HAPPENS TO ME ITS HAPPING TO OTHERS CLEARLY SUMTHING NEED TO B DONE U MESS UP AN ORDER U ALL SHOULD START GETT DOCKED PAY MAYB THAT WILL TEACH U ALL TO PAY BETTER ATTENTION TO ONES ORDER BE IT BY PHONE OR ONLINE ORDER WE EXPECT TO GET WHAT WE PAY FOR AND WE DESERVE BETTER CUSTOMER SERVISE IN THIS AREA SO I MAY ORDER FROM U STILL BUT LET FACE IT WHO WANT TO PAY DOOR DASH OR GRUB HUB OR UBER EATS OUTRAGEOUS PRICES TO GET FOOD DELIVERED NO MANY PLACE DO THERE OWN DELIVERY ANYMORE SO BE GRATEFUL 4 THE CUSTOMER U STILL HAVE THAT RESPECT THE OLD FOOD DELI ERY SYSTEM AS WE KNOW REVIEW HOLD MUCH SWAY TO OTHERS WHOM MAY CHOOSE UR RESTAURANT FOR THERE LUNCH OR DINNERSBEVEN SNACKS DRINKS IT ALL MATTER TO US WHO PAY TO EAT FROM UR RESTAURANT AND UR EMPLOYEES RELY ON OUR SERVICES AND REPEAT SERVICES TO GET FOOD FROM U AND THEM TO GET PAID FOR THE JOBS U HIRE THESE INCOMPATIBLE EMPLOYEES

DESIREAH & MATT...

Tonight I ordered for the first time ever from here. Have other friends who live in the same building as I do. My friend recommended that I try something from PHOP. Well I can honestly say, that I am glad that I listened. Looking forward to ordering again.

2nd Review: September 14, 2025

As I was going home today from church, instead of my usual delivery, I decided to ask my friend from church to run me past. She did. They are as friendly in person as in delivery too. I, believe I met the manager, if so was very friendly. The staff was kind as usual, even if this was first time stopping by the restaurant. Got to see two of the delivery drivers that have delivered to me, in the building that I live in, at Deering Pavilion. I, will continue to get delivery from them and a pop in from time to time in person. Being disabled, it's not always easy for me to get a ride. But so worth it, when I can. I, will continue to recommend this restaurant to those who will listen. So far, I've had their turkey club on a sub..french fries, mozzarella sticks, bacon cheeseburger, chicken, chicken Alfredo, steak quesadilla, steakbomb and chickenbomb.. Looking forward to many more items. Keep up the awesome job. If anyone ever wants a recommendation, either get delivery or stop in, you won't be...

My boyfriend and I have been frequent customers of PHOP. We have always loved the food and atmosphere of this location. As of late, I have to say I’m disappointed with the service. Just today, my boyfriend and I placed an order. We purchased two sandwiches, a salad, and fries. We never received the salad and were still charged for this.

If it was only that one mistake, I would not be writing this review. About a month ago, I bought a single piece of baklava which came to about $3.00. I picked this up after my significant other had placed a pretty large order. At first, the charge on my statement showed I was charged the $3.00. About 3-4 days later, I noticed on my bank statement said that the price had switched and came out a little over $8.00 for the small desert I had picked out. I never had put a tip on this purchase so I called into the store to inquire more with a manager. From my perspective, it only seemed like I was wrongfully charged. I am worried someone working for this establishment could be adding tips onto orders. I told him the date the order was placed and I was promised follow up. I never heard back. I love this store and would hate to see a decline in service. I wouldn’t be providing this feedback if I didn’t genuinely care to see improvements upon...