Thatchers — Restaurant in Portland

Pulled into the parking lot of thatchers and had the bumper of my brand new 2016 camaro destroyed by a few inches of rebar sticking up out of a tire stop/curb in their parking lot. It was a great way to start an evening.

I requested the contact information of the bar owner so I could file a claim with their insurance. The manager came down and was very friendly and amicable.

Unfortunately, the same can't be said for the owner of the business. They owner insisted that the damage is my own damn fault and that I can file a lawsuit if I want to pursue damages. The owner refused to provide me with any insurance information.

If the owner had been willing to speak with me they would have realized that I am a rational person. I likely would have split the cost of a new bumper and avoided insurance or small claims court.

Based on the owners behavior I will be pursuing the matter...

That 41-year-old bartender, made multiple comments about how our friends looked older than she is by 8 years, old continued to make derogatory, backhanded comments age about their age, and what they look like, comparing to her own age. Yelled at them for being offended that she was old compared to them. Snapped at them for asking questions about what flavor Jell-O shots they have as well as if we couldn’t “read” the signs. Not sure what her name is, however she works Friday, July 12th, wore glasses (looked about 41-63 years old 🤣 jokes, thank goodness we have a sense of humor). However thatches had great music, alcohol and atmosphere. Just had to leave due to the disrespectful attitude & unprovoked/unprofessional attitude from the bartender. Unfortunately we could not spend more money there, due to these...

Very bad experience! The service was slow to nearly non-existent. It took 2 hours to get a cold prime rib dinner for me, and it took over 3 hours for my better half to get a burned chicken strip dinner. When we went to pay for dinner, they added my bill to someone elses bill. When I brought it to their attention, They said they voided the order and charged me the correct amount.

When I checked my bank account the next day, I had two charges. One for the correct amount, and one for the other much larger amount! I called the manager (took several calls and an entire afternoon), and he told me he couldn't do anything. They did the same thing to the people that joined us for dinner.

My experience says: Don't walk, RUN...