KFC — Restaurant in Portsmouth

About 3 weeks ago I ordered a 12-piece meal of EXTRA crispy chicken. All the chicken was original and the chicken breast were no bigger than the palm of a small hand , the wings were non-existent (meaning no meat), and everything was greasy. Once I got home I dropped the food off inside for my family and went back out to finish some work in the yard. When I came back in the house my husband told me the chicken was NOT extra crispy so I called the store to inform them. I asked for the manager. The manager said she would give me 8 free pieces of extra crispy chicken not sure what happen to the other 4 pieces. 8 plus 4 =12. During this same visit I saw an employee come into the building walk around and then after about 5 minutes or so she/he started serving food without washing her/his hands. This person also wiped their hand across their face and then proceeded to push back her/his hair with their hand. After all of this, the person started making food without gloves. They then would come up front take orders and go back to make food with no gloves on. Tonight I went to get my free chicken and no one knew what I was talking about. They also said I'd have to have the receipt which I was not told that from the manager that told me to come back and get my free extra crispy 8 piece chicken (-4 pieces). Luckily, when I got home I was able to find the receipt because I keep all receipts that are paid with credit cards. Tonight I placed an order for a 2 piece extra crispy chicken meal. My husband says the chicken was extra dry and really wasn't good. He again did not finish the chicken from here. I also ordered Nacho Bell Grande or whatever it's called, about 15 minutes into eating I got sick and started throwing up. It almost 11:10 tonight and I'm still sick. I decided to freeze the nachos that I stopped eating in case we need to go to the doctor or something. I will never go back to the...

If I could give this place a 0 star rating and be able to type this review, I would. Every single time we have been to this location there has been a problem. During dinner time they are always out of chicken. Tonight we went to eat and got there at 9:30 and they locked the door in our face. So then we go thru the drive thru and due to being on a low carb diet I had to order grilled chicken and they said they were out and were closing soon. I said that the website says they were open until 12:30 and in the nastiest of nasty attitudes she said, "taco bell is. KFC closes at 10p.m. every night and this is nothing new." At this point it is still only 9:40 and she refused to make 2 pieces of grilled chicken. There was nothing else there that I was able to eat. My husband ordered a meal from the taco bell menu because we are starving from not eating in 10.5 hours. We sat in line for 13 minutes and the line had not moved at all. But they still took the next order from the car behind us. If they can't take care of the orders they already have, why continue to take orders? Why not get away from the window for a bit and help your co-workers get the line moving. Needless to say, we pulled out of line and went somewhere else. Again, there is always a problem there. They never seem to have chicken, they always take at the very least, 30 minutes, to get our food to us, they always have the worst attitudes and couldn't be more rude, and they close way before they are supposed to. I wouldn't recommend this location to anyone. Especially if you want chicken and don't want to wait over 30 minutes for it. I will be calling the corporate office. I will not be accepting free food! They don't have food when it's actually being paid for. But I will definitely complain to corporate every single day for a month if I have to....

Went here other night bout 8 o'clock...they had the chairs turnt upside down on table at 8oclock... The doors locked... Never have I seen the inside closed at 8 .... But ok went thru the drive thru then was told it would be 15 min wait I said wow u not serving nobody inside n you don't got any chicken but ok I'll wait .... So the car in front of me wasn't at the window long maybe a min n then pulled off ..my turn which wasn't even 1 min after my order was taken...I get to the window n the food was bagged sealed n ready... How sway..when 60 seconds ago u said it's 15 min wait... Was that to make us customers leave so y'all ain't have to serve any customers.. so if the 12 peice meal was ready 60 second after u took my order n lied n said 15 min to make me say forget it n drive off which I did not ... Where did the chicken magically appear from if it's gonna take 15 mins... Hhmmmm ... So lying to the customers to make them all leave so u don't have to work n serve customers is insane... But hey that's what is allowed here at George Washington hwy KFC.. wonder how many other people they lied to that night or any other night so they don't have to serve...