3 stars only to draw attention :) absolutely amazing place! Highly recommend for the atmosphere and personal interactions you will receive from the staff. Let me preface by saying the staff is 100% the best! Lauren, Lori, Mason and Phil make the entire place!!! The atmosphere they create together is amazing, so welcoming, so knowledgeable! They have fun and love what they do! It shows. They could run the whole place themselves. Love, every time I come in to see their faces, the always ask how I’ve been and I’m happy to hear about what’s going on with them, they are amazing people and any resturant should be happy to have them on staff!
I do have a couple qualms with the place but they all revolve around the ownership. Owner could do some learning and reviewing of his standard pa resturant laws and food health code regulations.
As per federal regulation for PA restaurants are required by law to follow safety standards for high chairs in restaurants. I’ve been asking for a year for pottsville diner to get new high chairs as neither of the 2 they have, have proper buckles to restrain a child. And one has broken wood piece. Not safe for my child!!!
Also I’ve heard myself on more than one occasion the owner talk disrespectfully to the staff, same staff mentioned above. The same staff that make my day every time I’m in the building, the same staff trusted to run the building when owner isn’t around. The same staff who are amazing people and always smile when I come in the building and make sure myself and my child are 100% happy with our service. They deserve to be treated as such!
In addition, as a serve safe manager certified individual, id be happy to review some basic temperature holdings with the manager should he wish a refresher course. Aka, yes sir, I was in the building when you berated your staff today for following basic health code. :) good on them for having the guests best...
Read moreThe Samantha waitress was wonderful on this Thursday !04/21/22 . The young lady with the short hair with the African American boyfriend was very uncomfortable she showed her discomfort very bluntly.We sat and watched her treat another set of "Caucasian customers" with respect and pose. Being that I see a lot of ppl comments but I want them to know when I was there. I live in pottsville and this ,I must say is my first time back since it has been remodeled. The place is very beautiful the makeover was worth it. They need more polite help like the young lady Samanthia. I enjoyed the food, I ordered the three French toast with scramble eggs and bacon. I took a picture of her when she was talking to thew other customers. I have worked in the food industry a long time, and no matter what I have never treat ppl differently because of the color of their skin. Thank god my mom was here lol because they would of said I was just being mean but nope. MY mom wanted to eat here badly and she treated her poorly. I am fine. I just do not think this is somewhere I will be coming back. I see why ppl come and stop...
Read moreThis is a very good place to eat, if you actually go there to sit down and eat. That's because if anything is wrong with your order you can have them correct it. If you decide to order ANYTHING to go, I would highly advise you check your order before you walk out the door. I have ordered a Turkey club to go 3 times and every single time it has been almost inedible. Twice they forgot the bacon (how tf do you forget an ingredient on a 3 ingredient sandwhich?!) Then when you open it, it looks like the dropped the container on the ground and kicked it a few times before giving it to you to take home. The food is decent if they can actually get one order correct, and for me they havent proven that yet, so it's a hard pass for me. In response to my pictures, that's NOT a Turkey club. That's half of a Turkey sandwich that I wouldnt give to my dog to eat. It's also amazing that my bill didn't reflect the fact that you shorted me half a sandwhich or didnt include bacon as well. If you're did that to me 3 times then you definitely are pulling that with other...
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