Teaspoon 4s Ranch — Restaurant in Poway

This boba trip was the worst boba trip I have ever experienced. Talk about customer service. Absolutely horrible, seems like customers are not even there first priority. The attitude the workers have there are absolutely horrible. I ordered two drinks which both of them had uncooked and raw boba in them. The boba wasn't even edible at all. I don't even think it was boba from how it was and it tastes. When I went in to talk to the workers about this the workers attitude was horrible. Looks like she was just annoyed with me. And in thr reviews teaspoons comments if your drinks disappoints you come and we will remake it for you. Well in this case apparently not. The worker I talked to gave me bad attitude and said "so what do you want me to do, just drink it, that's all we have". In other chains I have heard customers come first but in this case it's not. They don't even respect or care about their customers. In other restaurants if the order is not done well they re do it or give an refund. Unlike teaspoon which doesn't. I have went to this teaspoon in the past two times and it was good but this time it failed me out as well as last time I went. I just feel scammed for my money and can't believe how staff were this rude. I won't even be coming next time and I will make sure to tell all my family and friends about this. Such an disappointment 😞. Overall teaspoon just don't value or respect customers. HORRIBLE...

I came to Teaspoon for drinks after work, but I was surprised by their standard of customer service. I ordered the "ladybug" drink and the creamy jasmine milk tea with boba, and both were enjoyable. I liked that you can adjust the sweetness level and make customizations, and they have a decent variety of options. However, I will not be returning to Teaspoon due to the service I recieved. It is questionable if they train their employees well, because the girl taking my order (Her nametag read Jadelyn) was extremely rude. She was rolling her eyes, sighing while taking my order, and was being pushy. She seemed to be judging me and also shoved my drink across the counter and rolled her eyes again. She seemed angry and unhappy with her job. I would only order from here again with a delivery service or takeout because that is simply...

Teaspoon catered my cousin’s baby shower this past weekend and their boba drinks were perfectly milky. I love a milk tea that actually tastes like milk rather than watered- or iced-down milk tea. The boba balls, however, were overcooked and too soft for my liking. I prefer them to be chewy that soft.

Sadly, I didn’t get photos of just the drink (or setup) since I only have photos of family and other guests with their boba drinks. My cousin had custom-named drinks that were close to their names and flavors, which I thought were so cute! The flavors they offered were Thai Tea, Mango Milk Tea, and Taro Milk Tea. I chose the Mango Milk Tea and enjoyed it.

Overall, the two employees did a really great job handling the Boba Bar and all of the guests (there was a long line). It was a hit at the boba-themed event!

Good...