Subway — Restaurant in Prescott

Our family has always loved Subway! And there’s many competitors out there that they have to keep up with as a company. BUT, Subway will always be that one place we just don’t ever stop loving! And this particular location in Prescott, AZ is absolutely AWESOME! My husband and I have 4 kiddos, plus my mother-in-law under our roof. So when we eat out/order in, it’s not only quite a large order… but our kiddos are quite picky! Unfortunately, they got that from me 🤦🏼‍♀️ lol!

This location is so great with our orders. With our picky kiddos and the large orders. We typically have it picked up by a food delivery service, and even with is not being there to pick up our order and pick out what we want, they ALWAYS ENSURE WE HAVE EVERYTHING! If for some reason they don’t have something we request, they’ll let us know and they replace it something like cookies, or a item(s) similar to what was requested (and they’re typically very generous with how many replacement items they give us) 😊

AND something that tops it ALL about THIS PARTICULAR LOCATION. Is how great they are with us! They are SOOO GOOD TO OUR FAMILY! They’ve NEVER FAILED to go ABOVE & BEYOND! A HUUUUGE THANK YOU TO OUR FAVORITE SUBWAY FAMILY! We love you guys and are grateful for how good you are to us!

Customer service is such an important part of an experience with any company. Food or not. And having the kindness and generosity makes it ALL!

If you live around the area or if you’re visiting, I’d highly recommend this Subway! You’ll enjoy the welcoming atmosphere and service you receive. Plus their delicious sandwiches!

-THE...

I’ve been to MANY restaurants and take-out places for years. I rarely take the time to type a review, but had to this time. My husband and I are from out of town and stopped there for lunch on Tuesday June 16. The staff and food at this place was exemplary! First of all the food was delicious, fresh, very tender chicken on the sandwiches, perfect. However my biggest impression was the kind manners of all the staff. It seemed one man was a trainee, and I was impressed how James (manager?) was talking to him, showing him the process with kindness and positive feedback. All the workers smiled, talked to everyone, were right on top of getting everything done so quickly dealing with so many customers.

I personally went up to compliment James and the others after we finished our lunch. It’s nice to know there still exists good quality work ethic!

THANK YOU SUBWAY STAFF ON...

We go to Subway off of Willow Creek near the Fry’s grocery store. I’m a little upset that there is a man that works in there that is so rude with the customers, my son was told by a young woman that’s how he is well he shouldn’t be that way with customers if he can’t be nice with customers, maybe he needs to retire. Won’t go back to that subway there’s one in the Walmart also off the wall willow Creek those people are nice. I think I’ll start going there. my son told him from the beginning that we’re gonna be three sandwiches. He put the first two orders in and then was ready to tell him about the third one when the guy got upset. I hope that you guys will do something about it cause that is not how you treat your customers. he did get upset with another woman that was before my son. all...