Caribou Coffee — Restaurant in Prior Lake

I have no idea what I did wrong as a customer when I made my visit to this Caribou location.(Saturday 9/21 at least an hour before close) I placed my order with the cashier. The two drinks came out in a timely fashion. I noticed the drink I had was topped with marshmallows. I pointed out to the barista that I ordered the syrup not the marshmallows toppings.

The barista looked back at one of the other baristas and exchanged a few words. Turned back to me to say that both syrup and topping were in it. Walked away only to find out that was not true. No biggie I suppose.

Came back just to inform the team that my drink was incorrect. Instead of correcting the drink or an apology or anything at all I received was a sarcastic "pftt.. well you're welcome" I would understand if they were out of the syrup. I would also understand if the cashier selected the toppings button instead of the syrup. Nope. Instead my order was incorrect and a negative attitude was projected towards me.

All in all I wouldn't recommend going to this location. A team of three workers could not handle a two drink order without terrible service. Not to mention that one of the three who were all involved had to be a...

I have found the vast majority a Caribou staff are exceptional, however the person who waited on me was not friendly. She was rude when I placed my order and made it seem like an inconvenience to take my Caribou rewards number. I normally wouldn't say anything, but she has waited on me multiple times in the past and it always seems like she having a bad day. She doesn't make you...

I just recently order the fresh fruit and the smoothie this morning but at the same time i believe that the atmosphere is great but the staff can be professional its just the wait was very long and idk it was because it was due to the staff shortage but other than that it was okay but at least the fresh fruit was very tasty and the smoothie...