I debated on writing this or not as I’ve been a fan of Big Dipper since I moved to Waterbury a few years ago. On Sunday 5/18/25 my husband and I went to Big Dipper for ice cream. Immediately after eating it, I did not feel well. I stood up to go to the bathroom and before I made it to the bathroom I vomited outside their bathroom door. I then went in the bathroom and sat on the toilet and did my business while vomiting all over their bathroom floor. Now here’s where my problem lies, there was NO TOILET PAPER, NO PAPER TOWELS AND NO HANDSOAP. My husband had to come in and out of the bathroom multiple times to retrieve these items from workers so I could clean myself up and their floor. I felt so violated to have to have that door opened and closed to make sure I had everything I needed to be hygienic. I truly don’t understand why they didn’t have any of these products, and it makes me wonder if I got sick from someone NOT washing their hands. Needless to say I will never go back. Cleanliness is important especially when...
Read moreI recently had the pleasure to take part in the Big Dipper Ice Cream Challenge and couldn’t be more happy about my experience! This was my first time ever visiting the shop and the owner and staff greeted everyone in the most accommodating and friendly manner. Locals in attendance also beamed friendliness and struck up conversations making me feel welcome and included in their community. The ice cream itself was absolutely DELICIOUS! My team devoured their party cake flavor which consisted of a cake batter flavored vanilla base mixed with rainbow sprinkles. Despite consuming almost a gallon of this flavor, it never grew tiresome or boring! It had a velvety creaminess that didn’t feel heavy to eat and it wasn’t overbearingly sweet. I highly recommend The Big Dipper Ice Cream Parlour for anyone looking for a cozy spot to enjoy their next round of ice cream. Fingers crossed they bring back the challenge (and their double oreo...
Read moreSo I have been coming here for a few years now BUT not as of lately until I moved to Prospect a few weeks ago. I LOVE this spot, its so warm and inviting although the ice cream is cold (i tried to make a joke hehe) anyways My nieces love this spot too and every chance I get to eat ice cream I take it cause apparently being a little lactose-intolerant wont stop me from indulging in my fav desert no matter the consequences. My fav thing to get is a waffle cone that was the sprinkles on it with soft serve vanilla and more rainbow sprinkles on top! I also love the ice cream. My honey has been obsessed with the milk shakes and my nieces have a new fav every time. This place never disappoints. The ice cream is amazing and the service is amazing! It was too dark and chilly to end the night eating ice cream outside so the couch did the trick with...
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