Burger King — Restaurant in Pueblo

this store in general is the most gross and nastiest place for a quick fast food burger I have ever went to. I uploaded my receipt for proof of purchase so they don’t try to delete my comment but the so-called general manager as of 10/19 2024 or so, he said is a complete joke the burger that we ordered I took one bite and noticed that there was a hair in it. I immediately called and went into a huge argument over him, needing the receipt, which I totally agree with even though I had the food, I said fine. I’m just gonna go into the store when we went into the store. We still went back-and-forth about the receipt. He stated he couldn’t print one and so we had him grab the trash sure enough right on top it was there and of course it would be. We were just in there within 20 minutes, but regardless he made us dig through the trash for a receipt and once we presented the receipt even after he still came up with some lame excuse why he can’t refund not only am I leaving this comment here in hopes that people don’t go here. Yes it’s fast food and junk food but when I crave junk food I want a quick good burger this place however is not it and their customer service sucks and this guy is a complete joke and I wanna be general manager if that’s what he really is. i will be contacting corporate and already got ahold of the BBB hopes this place gets shut down and if i don’t get my 27.29 back you can expect some...

HORRIBLE!!!!! Staff is rude they don't pay attention to your order and when it comes out wrong instead of an apology you get a manager who is worse!! It's absolutely appalling that employees get to treat customers the way I was treated! Your restaurant is dirty your kitchen is worse and I have photos of the "corrected" food wish I could share so you could actually see the food that was sent out. You're unprofessional and immature staff will end up closing your restaurant! If I were an owner I think I'd see what's going on and fix the problem. Meanwhile I'm taking my pictures and my story to any social media that will pay attention because you were rude to someone who cares and now I'm going to be heard! Buckle up buttercup this story is going as far as I can take it from Facebook to Instagram to the news you really shouldn't treat people like that because it will always come...

I ordered food in the app. I ordered a steakhouse burger combo. I live 2 blocks away. Restaurant doors locked at 7:40 My order was left on the counter while I sat in the drivethru . I asked the woman at the window why the doors were locked. She asked the other guy. Never got an answer, just attitude asking why I wanted to know. I told her I wanted to share that info in a Google review. Then she became irate and hateful, asking me if that's the Christian thing to do. I sat in the drive thru for 20 minutes waiting on an order already paid for after a 15 hour work day.

The food was horrible after reheating. Not much resembling lettuce and tomato or bacon. I should have gone to Carl's. Their lobby open til midnight. The food is always quality and staff never act belligerent or hateful to the customer.

I guess I call management...