I’m writing to express a deeply upsetting experience we had while trying to use the food voucher provided during the tournament.
While attempting to place a to-go order at the participating restaurant, the female server asked if the order was for dine-in or to-go. As soon as I said “to-go,” her attitude drastically changed. It felt as though, because I wasn’t dining in (and perhaps because tipping is less likely), she no longer cared to serve me.
She then ignored me for more than 20 minutes, making me stand aside while continuing to take orders from other customers who arrived much later. Her demeanor was cold and unwelcoming—as if I didn’t deserve to be there. I genuinely didn’t want to place the order anymore due to how I was treated, but my child was waiting, so I had no choice but to stay.
In fact, I started waiting at 6:10 PM, and didn’t receive the food until around 7:00 PM. That’s nearly an hour of waiting after a five-hour tournament. My son kept calling, asking where I was. He had just finished a long, exhausting day of golf, only to wait another hour for dinner.
I don’t know if the rude treatment was because I was using the AJGA voucher, or for some other reason—but it was completely unacceptable. If AJGA is going to offer vouchers to specific restaurants, there should be clear expectations that junior golfers and their families will be treated with basic respect and decency.
We would never have gone to that restaurant if not for the tournament. And sadly, this was a very negative, even humiliating experience—on a day that should have been all about supporting young athletes.
I regret not asking for the server’s name, but her behavior left a lasting impression. This kind of treatment should never happen to any player or parent. Golfers support these courses and restaurants by attending tournaments, and we deserve to be treated accordingly.
Please consider reevaluating the partnerships you form with local restaurants and ensure they reflect the...
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