Toppers Pizza — Restaurant in Racine

I remember when toppers pizza first came out on Washington avenue. We got so much pizza that year and years to come we could never get sick of it, the toppers stix we're a favorite of ours. And when a north side location opened up I was very pleased and frequented it quite often for some time. A few sub par experiences in the past 2 years has lead me to shy away, untill last night, a choice a deeply regret.

Last night I ordered a tall boy sausage mushroom pizza, taco stix, and some garlic Parm wings. Everything was hot and fresh, seemingly appeasing to my hungry tummy... Lol, oh boy was I wrong. $36 in food and around a $6 tip I don't regret the tip, but I do regret the purchase. Let me start by saying that this review is by no means a reflection on the staff who work there. The girl who delivered my pizza was very friendly and personable, and so has been the staff anytime in the past. It's not their fault that toppers pizza has such shitty food quality.

As I was saying the food looked delicious, the pizza looked hot and fresh, the wings were smothered in sauce just the way I like em, and the taco stix we're well crafted and symmetrical, a work of art. As I started to eat my food boy was I disappointed. The pizza tbh was the only slightly "enjoyable" part of my meal. There was no sauce on the crust though and only on top of the toppings, a little strange but it was laid out in a nice swirl pattern and was quite presentable. Not sure if this is how the tall boys come, since this is the first time I ever ordered one, or if this was a late night, long day mistake by a human being who realized he forgot to put the sauce on. Both are forgiveable, wether it be my ignorance or their mistake.

As I dove into my taco stix first my taste buds were bamboozled with so much tastelessness I thought I have COVID-19. After 3 stixx the only ounce of flavor I got out of them was a wince of jalapeno. Very disappointed I went for my wings to my disappointment the sauce was overly salty The wings were mushy and gelatinous, the sauce was plastic and just gross if it wasn't for the salty taste I might if thought I had COVID for real that is how tasteless the taco stixx were.

Lastly I went for my pizza, surly the pizza can't be that bad. Oh boy was I wrong the only noticeable flavour on the pizza was the mushrooms, not even the sausage to my surprise.... It tasted like cardboard, air, and just plain shitty. I chocked down about 3 stixx, 3 pizza, and 3 bites of chicken in all, a small modest meal for a hungry man like me. All in all I am very disappointed I'm my meal and will never be back. As stated earlier I've had a few sub par experiences in the past two years but nothing to this extent. I honestly feel as if I deserve a full refund for my food. Not my tip though. And not once in my entire life have I ever not happily ate something and paid even if it was sub par. This food was below sub par, this food wasn't even food grade in my opinion, it was the worst takeout experience or dining experience I ever had in my 30 years.

It's not the staffs fault that toppers is providing sub par, non edible food ingredients, toppers is a far way away from where...

I was having problems with ordering online so I had to call and cancel an order that was made after the website said my card got declined. I called and the order got canceled. About an hour later I ended up ordering again off of the website and it worked. It said it was baking for a good 20 minutes after the estimated time of arrival for delivery. So I called toppers on Douglas avenue and asked nicely about what happened with my order. The lady on the phone preceded to say “ we don’t have an order under that name”. In an irritated tone. I said okay thank you. Not asking anything else and hung up. Then my friend called and was going to order over the phone and the same lady answered the phone was very rude with her. She yelled “ TOPPERS PIZZA ON DOUGLAS, HOW CAN I HELP YOU!” In a very rude tone. I just felt very upset about this because personally I work in the food industry, and I get how stressful it gets but not once have I ever had an experience...

I wish I could give it zero stars. First of all, this was me giving them a second chance. The first time I ordered, the pizza was undercooked but I decided to try one more time. When I ordered, I specifically wrote in the instructions that my ankle is broken so please bring it to my door. Instead, the driver left it right inside the door of the apartment building, on the nasty floor, RIGHT NEXT TO THE EFFING GARBAGE CAN. Luckily a neighbor saw and was nice enough to bring it to me. To make it worse. It was COMPLETELY undercooked. So I call and they said they would send another out right away. An hour later, nothing. I call again to get my money back and they have me on hold for 10 minutes before THEY hung up. Worst experience ever with a pizza place and I personally will never order from there again. I've had great food at different toppers before, but I will NEVER recommend this...