Starbucks — Restaurant in Radford City

The only reason I’m even putting three stars is for one barista because when she is there all I get is the best service and all my extra caramel and extra crunch is always in my frappe. However, if she is not there, there are not a lot of times they will get my order correctly, I do pay for extra toppings and yet never get them. I never leave reviews but maybe they’ll start putting more of what we’re paying for in our drinks. I understand it’s busy at lunch but I am paying extra and lately. I’ve been paying extra and not getting what I want. I don’t have time to have it remade. I am on a time limit. I just hope the girl with the glasses who is tiny comes back so I can get my order right this week. but at least...

Ordered online went through the drive through Rachel was very rude. I Ordered cold foam on both my drinks I didn't receive it when I asked if they could receive my cold foam I ordered they then said I had to pay for cold foam!!!! Rachel had a very bad attitude they told me to pull around and then they would bring it out. They never did it say on the side my wife had to go in and get it. I am very disappointed bc I come...

Horrible service,they have so many people behind the counter, texting on there cell phones, and noone is polite. My drink was of course wrong.So they realized I was given wrong flavor, so I had to wait another 19 min to get it remade.No sorry, no gift certificate for a free coffee next time. Also the food and dessert are always empty and it looks dirty as well inside the countertop. Will...