-General summary: You would think Elvis rose from the dead and was putting on a free concert the way people are flocking to this place, but I just don't get it. The food and atmosphere are no better than a middle school cafeteria, and you have to literally wait hours for it! Save yourself the time and effort and get a meal at a chain restaurant or gas station, which is going to be of equal quality and about 20 times faster!

Worse offenses: -You have to wait in line for everything (to park, to get in the building, to get your name on the list, to get a buzzer, to wait for your table, to wait for the restroom, to check out). For reference, we went on a Sunday, which I understand is their busier time.

-I read one comment before coming that said "Don't come here if you care about your health!" but I was part of a group who wanted to try it out for the first time, and I figured I could find something to eat. Nope. I can't have gluten or dairy, which I admit can be challenging, but pretty much every restaunt still has several options. This restaurant, however, does not allow any substitutions, making it impossible to have a meal that wouldn't make me ill. Not even a dairy-free creamer so I could enjoy a cup of coffee with breakfast. After waiting literal hours to get in, I was so starving that I gave in and ended up eating items that I knew were going to make me sick because I couldn't wait to stop at another restaurant on the way home. And I agree with the sentiment that if you care about your health at all, this is not the place for you. Everything is soaked in butter, oil, covered in cheese, fried, sugar, salt, dough, etc. You can't escape without a heart condition, elevated cholesterol, and diabetes.

-Everything about this restaurant is to make is easier on them; they do not care about the customer experience at all. We are cattle shuffled in, fed our slop, branded, and booted back out so the next group can be ushered in. Examples include: They don't split bills, no matter how big or small the group size. They don't accept reservations (so they don't have to commit to anything). Cheap prison-grade cafeteria serve ware. Even when your group is there in person, the group cannot be put on the wait-list (even if it's a 2 hour wait until) until every single member of your entire party there is in person (I could understand not SEATING your group until everyone is there, but to not even put you on a waitlist that's still going to take multiple hours to get through!?). So if you have to park 15 minutes away because all the lots nearby are full (again, how?!) your entire group will have to wait just to hurry up and wait some more. And when you're on the waitlist they give you a buzzer that only works within a short distance, so if you have a 2-hour wait, you literally have to stand outside in the heat waiting for your buzzer to go off (you cannot visit the farmers market, flea market, or anything else nearby to pass the time). The tables are crammed so close together you can't slide your seat out without ramming into a stranger. They don't allow any modifications to the items offered on their menu (which doesn't include ingredients or photos, even on their website, so good luck if you have any kind of allergy!). And the lines for everything are ridiculous! This is mediocre food, not Disneyland! I don't know what's going on with everyone else leaving positive reviews, but I wouldn't wish this restaurant on anyone I cared about in the slightest.