I recently had the pleasure of visiting this Starbucks where the staff truly went above and beyond in their service. Each team member was incredibly knowledgeable and eager to share detailed explanations about the drinks and ingredients. They patiently answered all my questions, taking the time to explain the nuances of various options and even offering insightful recommendations based on my preferences. Their willingness to educate and their genuine enthusiasm for their craft made the experience both enjoyable and enlightening. It’s clear that their dedication to customer satisfaction and passion for their work shine through in every interaction. I left feeling not only satisfied with my beverages but also appreciative of the exceptional service and expertise provided...
Read moreWorst experience ever I shopped the store every day Monday through Friday on today’s order I repeated myself four times in the drive-through when I got to the window. I kindly stated that my order was wrong. I only needed three drinks. The gentleman behind the window got upset and frustrated walked away when I tried to explain that the order was wrong. He become very agitated and was very rudely again. I shot the store five days a week never been treated so rudely when I stated I would not be treated this way he slammed the window in my face and...
Read moreDrinks are always great and on-time but manager was extremely rude (should not be yelling at the customer to fix a mistake they made) and staff was unable to assist. Manager said she’d fix the issue then didn’t and stormed off - I then asked for the manager’s name as this is unacceptable behavior in my opinion but was told they could not tell me the manager’s first name. Now the only question is do I switch to the 156th and dodge location...
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