So, I can't believe the experience we just had Saturday at Citrus Kitchen. I mean, it's a great alternative to cooking at home, and it's great for my elderly mom who lives alone. Normally, Anthony takes care of my mom and helps her with a smile, and overall great service, getting my mom's weekly order together. But today, Ryan, the apparent owner was so nasty and rude. First of all, he was condescending, then wasn't even listening to what my mom wanted, and third he started shouting things like "You can't just get what you want."
So this guy with serious anger n control issues, told my mom to get. If you're paying $80 for your order, the least you should be able to do is pick what sides you want with your meals. I don't think we'll ever go back. This guy is completely out of control. If he's really the owner, he really needs some psychiatric help. If he was lying to my elderly mom, he should be fired and get psychiatric help.
UPDATE:
After getting a heartfelt apology from Ryan, he gave me Mike the owner's contact information. He was very nice and sent an apologetic and heartfelt text to my mom.
She was very happy to get this text as this is all she wanted, a genuine apology and to know this won't happen to her or...
Read moreHeard about this place on Instagram and was so excited to try it. The food was absolutely delicious and fresh. It was great that it lived up to expectations! The one bummer was the tall guy at the front counter, by the look of confusion on our faces I'm sure it was obvious that it was our first time there. He seemed annoyed that we didn't know what to order and offered no suggestions or help. We asked some questions about how items are served/ cooked and he responded by talking about prices... ? Omg ok... Anyway, his shift was over and a different guy came in and although we didn't interact much with him he was super friendly and informative to other walk ins. He answered a question we had about meal prep and directed us to the app. Over all, we're impressed with citrus kitchen! Love that you're making fresh healthy food...
Read moreIf you're looking for healthy food that tastes good, this is the place! Food is always fresh and there are plenty of options to choose from, from proteins to vegetables and carbs, they have it all. The place isn't very physically appealing but believe me, the food makes up for the place!
The only reasons why I don't give it 5 stars is because 1. You don't save much when you get the meal prep plans. 2. The staff at the register are unfriendly. They're not rude! Don't get me wrong, but they could be a little friendlier when customers have any questions or when it's their first time visiting.
Also, I would love it if they had more healthy drink options instead of Coca-Cola products (Natural Lemonades (CITRUS!!), Cane Sodas and stuff like that.
Other than that, this place is awesome and I'll continue to...
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