Subway — Restaurant in Randolph

Horrible rude employees and manager. I ordered online a Cold Cut combo. there was only Genoa salami and bologna on it no black forest ham. so I called the girl that answered told me it doesn't come with ham so I asked to talk to the manager she said she wasn't there and gave me her name and phone number. when I explained to her what had happened she hung up on me. so I called the number she gave me for the manager. she proceeded to tell me the same thing. ham does not come on a cold cut combo so I read her what the menu says. she then says well that is not my fault and yelled at me for calling her personal phone number that her employee gave me. how was i suppose to know it was her personal number. and here is what the menu reads. No one deserve to be treated this way!! Menu says: Cold Cut Combo Can't decide what kind of meat you want? Get them all. The Cold Cut Combo is stacked with turkey-based meats - Black Forest ham, Genoa salami and bologna. It's topped with crisp vegetables and served on freshly baked bread. This combo has a little bit...

Randolph wi Subway. Figured we'd give you the benefit of the doubt and retry your store after a year and you are still wrong. The mentality of your workers is outrageous. The order was for a high amount. The sandwiches were mixed up and missing items. Online order. Being on quarantine we could not come back up there. Did not ask for a refund or coupons just wanted you to to know what mistakes were made by whoever did the sandwiches and apologize and accept the fact that your employees need more training and not only on food training but also on respect and manners. Your employees DO NOT need to tell customers that they don't need to come back ever if they have a complaint. This will be going back to corporate again. Have...

I order on a pretty regular basis online from this Subway. For a long time, the service was great, as was the food. Over the past month and a half, the sandwiches we have received are not good at all. They come poorly wrapped and falling apart as soon as you unwrap them. I figured maybe there was new staff that is learning. Today I received this. The lettuce on the sandwich is slimy and brassy. When I called as asked to speak to a manager, I was told I could talk to the assistant manager. When I explained the problem, she said "Ok". Unfortunately I think I will have to take out business elsewhere if this continues. This saddens me and I would like to support the local businesses. Very...