Burger King — Restaurant in Rapho Township

2/9/2018 Mt. Joy, PA location: This review gives this BK negative stars for just being one of the sh------- places to try and get a bite to eat. Went there last night after work cuz', I thought, I could order an edible burger and fries from Burger King cuz, you know,...they're Burger King. Big mistake. I arrived at 11:43 and a male order taker asks for my order and right after I place it, a female voice can be heard distinctly saying, "OMG, GO TO BED, ALREADY!" Taken aback, I fell silent because I was not expecting to basically be told to "F---- OFF!, BEAT IT! YOUR BUSINESS NOT WANTED!" I left the driveway and noticed 2 males manning the register at the drive-thru and they stared back at me as I passed thru. I was not interested in completing my order cuz' if this is the response I get when ordering my food, I don't want to see what they give me for my hard earned money. I went to the next location(Elizabethtown, PA) and placed my order @ 11:50 just after another customer who ordered. I got my 2 cheeseburgers and small fries. Cheese on burgers was still cold and so were fries. Amazingly, I got to order and was not insulted when I went to place my order. Next time, after work, I'll go to McD's or Sheetz. Nothing more discouraging than to go to a place where you would think you could order a meal and actually get what you ask for. Not to mention the insulting attitude. I know these kids are young but, damn! They haven't connected the dots yet to realize that how they get paid is by customers purchasing products they make well, so that customers come back and they(employees), can be kept employed and keep getting paid for that good service. Can't wait for new managemant to take over or, a differant restaurant to take it's place. I've been to this location before and was very impressed with quality and service....

I live close to this restaurant and it's the only fast food place around. Out of desperation at times I will go here but after seven years I have to say it's the worst place I've ever eaten. The staff is usually rude or just so disinterested in their work you feel like you're bothering them. The food is sloppy and if you don't check it and drive off you'll probably have to turn around or suffer their negligence which is typical. And for Kids Meals if they remember to give you a toy, it's usually some stupid cheap thing like milk bottle bowling which is a waste of recyclable plastic. If you eat in the dining room, you might want to bring your own cleaning supplies, as well as ketchup, napkins, etc. I wouldn't use the bathroom unless I had IBS or something, it's just gross. Everything in there is run down, dirty, and broken. Other things I have experienced include being told to wait five minutes and drive back through the drive thru to get my food because they couldn't come outside, I watched my clock in the drive thru because I was curious about a previous and seemingly long service time and discovered it to be 28 minutes(18 just to get to order), and as aforementioned the countless time I was shorted a toy or food or just given the wrong order. One time my food was hot and good and the sand which wasn't falling apart and they were even nice to me so I called them to thank them. Yeah,...

For a Burger King, it is very mediocre. Our orders are continuously wrong. Just this last time, they managed to mess up one order three times. Although, it is possible the one time was our fault. We ordered on the app and it is possible we misclicked and accidentally added mayo but we also had the app not work right for the drink in the same order so who knows. The second time, they fixed our burger that had mayo we didn’t want on it by removing not only the mayo but half the toppings. Out of the three burgers, we were able to keep two. We expressed we would eat the last burger so hopefully that burger went to an employee and not the trash. My other big problem is that the owners are cheapskates. They already understaff the place and charge for extra sauces, but they really go the extra mile by watering down the sodas. Every. Single. Soda. I have gotten was watered down. At least the diet soda had enough carbonation to cover it up. The drive thru is never busy and I can see why. The place would be a lot better with owners who aren’t all about the money. I understand that because of COVID that things are expensive but why am I paying $3 for watery soda? I also don’t want to pay to sit there for 10-20 minutes to fix the order just for the rest of the food to be cold by the time...