Shanghai Express — Restaurant in Raytown

Horrible experience on 9/18/21. I asked if they would wrap my container in plastic she said no they don't have plastic but the have foil. Last weekend my chx in garlic sauce spilled in the bag. (I sat the bag carefully on my front seat but it spilled). It was a mess. When I got to the window to pay. The woman was snoty and said the chef will do it this time but no more. I said what? I only want it wrapped so it doesn't spill ahe said we'll give you less sauce. I replied I like the sauce I dont want less sauce. She got mad said they are busy and that's what the chef said. She then said you know I cancelled your order. Gave me back my credit card. I was turned away!!!!! I said you have got to be kidding?! There was no yelling she was mad and all flustered I spoke in a normal voice and was shocked by her reaction to my request. My 12 YO grandson was super disappointed. I remembered my neighbor loves Mama China. We went there. Their entrees are 1 dollar higher but it is a much superior restaurant! The steamed dumplings are twice the size and u get 10 per order. They use nice to go containers with secure lids. Their crispy chx wings are super good!! I'm very glad I was turned away by Shanghai Express. Good riddance!!Mama China is far better and they have longer...

Hello I visited the location on 10/10/22 6pm and I have been coming here for years. The only problem I ever had was that I was shorted extra shrimp that I had paid for but went back and was given the shrimp with no problem. I like the place a lot and the people are very nice. I can afford to eat out everyday if I want and I don't want any free food. The problem I had was the MooShu chicken smelled and tasted a little burnt and the two egg rolls were burnt very bad like they were fried three times. I have never got bad food from here ever until now. Believe me I know Chinese food and what it's supposed to taste like. I mainly wanted you guys to know. Fyi Mama China's food use to be real good years ago you don't need to worry about them but you do have competition close by that gives 35 percent more food for a cheaper price and the food is always very good. I just wanted to let know and $16.06 total for MooShu Chicken and two egg rolls is kinda pricey for sub standard food. I will wait a few months and give you another chance. Thanks hang in there and be positive I only want to to be and stay successful a lot of good places are going out...

SHANGHAI EXPRESS IS A DIAMOND IN THE ROUGH. ON THE OUTSIDE IT DOESN'T LOOK LIKE MUCH... BUT JUST WAIT AND TASTE THEIR FOOD, IT IS AMAZING!!!! THE INSIDE IS VERY CLEAN AND ORGANIZED. THIS BUSINESS IS FAMILY RUN. THE PRICES ARE VERY AFFORDABLE. GIVE THEM A TRY... YOU WON'T BE DISAPPOINTED!!! KUDOS TO THIS FAMILY AND WHAT THEY BRING TO OUR NECK OF THE WOODS. THERE IS NO DINE IN SERVICE, HOWEVER THEY DO TAKE ORDERS OVER THE PHONE AND EXPECT 20-30 MIN. THE FOOD IS FRESHLY MADE!!! I have been the caregiver to my husband after a massive surgery, I found this place when I had to much on my plate to cook. We both do not really care for fast food. This is soooo good, That it has become my go-to!!!

Reviews these days can be tricky... judge for yourself I read some other reviews.. every business is going to either have their competitors or someone who wants something for nothing, and try to cast a bad light on this place. Just Don't judge this book by it's cover... Go there and see for yourself!!!

Warning: This may cause you to become addicted. We are hooked!!...