I'm giving this place 2 stars because of their wifi network. In the last 3 years I have been told both by the Starbucks store locator website and by this Starbucks' baristas, that they have Google Wifi, only to find that they're still on the old AT&T wifi network, which, if anyone has compared the two, is by far slower. I've gone to this store only 3 times in three years. The first time I noticed they had a sign stating "Free wifi from our friends at Google". I go in and notice there is no Google network, only the old AT&T network. So I go in again (I'm not exactly sure but it had to have been at least a year later) hoping that maybe now they had installed what they claim they had. No go. This last time (about 3 days ago) I called the store to make sure the store locator claim was in sync with the actual store's employees, and the barista stated they had Google wifi. I trusted her. Bad move. I don't live in town so it was a bit out of my way. I get there only to find out they're still on a slow network. I can't say it's still the AT&T network because it was named Starbucks wif. I can only assume it is because of its inferior speed. I made a call to Starbucks customer service. Their solution: a gift card which I rejected letting the rep know this is not a solution. I even received a call from the store manager a day later to tell me that "their service has been restored" and that the previous day (the day I came in) that their service was down. Thing is this either means that each of the days I have come in to their store to use their "Google" wifi, it's been down, or they don't know they don't have Google's high speed wifi. This is pretty annoying. This is the only reason I began going to Starbucks in the first place. I'm not a big coffee drinker, and I definitely stay away from their Fraps because they're ridiculously expensive (a Grande caramel frap was $5 and change around these parts). I haven't actually gone back to the store to see if the manager's claim is true. I don't even know how I'd prove it to her. I get this feeling she wouldn't now speeds. It would be a waste of time to tell her that her network is a lot slower than a Google wifi network speed. These people are not keen on the network. I've been to other stores where the baristas are clueless as to when the network is down. I understand that they're busy, but they should at least know what network they're running at their stores. If I'm missing something and there actually is Google wifi here then please, school me. i want to come to this SB because it's closer than other SBs around my...
Read moreHonestly I’m very surprised on all the reviews here. I use to live in Sacramento originally from Reedley. Well I’ve had Starbucks all over between Sacramento to Lancaster and Fresno etc. I’m use to long waits and it don’t bother me as much anymore because Sacramento had extremely long drive thru lines and sometimes inside too. But I do care about my coffee since I’m spending money on it, it should taste rich and good. Reedley please use the full amount of coffee. I’m tired of spending $4.95 to $6 on water down coffee. Maybe other people don’t seem to notice but I want what I am paying for. Coffee should taste like coffee, lattes, macchiatos and more. Even if it’s more bitter at least I know there is coffee. It’s basically water down coffee with sugar. Not a happy customer. I will admit there are sometimes a hit or miss but the last couple of months it’s been a lot of misses. Do better.
Sanger and Selma do a decent job. Had Parlier once and that was better...
Read moreI came here and ordered two cold coffee drinks at 1:19. There is hardly anyone in here. They tried to claim someone must have stolen it even though I was standing inside by the counter the entire time so that isn’t even possible. I finally got the the drinks 50 minutes later, just to find out they were out of an ingredient that I paid for in my drink. There was no apology, they never admitted to their mistake, and there weren’t any offers to refund me or compensate me for making my drink incorrectly or for wasting 50 minutes of my time. There’s no reason to charge 12 dollars and take 50 minutes to make my drink incorrectly when there were hardly any customers. Frankly they wasted my money and time for overpriced drinks that were made incorrectly. I’ve had MANY similar experiences at this location and their location in Dinuba. It’s sad. But if I go to Starbucks in Fresno, Clovis, or any other area I usually get...
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