Jack in the Box — Restaurant in Reedley

Horrible experience! I like Jack in The Box, I understand that there is a wait sometimes. Reedley has a very rude staff, out of shakes, all teas, Ice coffee, out of special items advertised, refused to answer a simple question, staff seemed very agitated. Very long wait even when we got to the menu microphone, we waited about 5 minutes and they never even asked us to wait or asked or said anything. Then ignored again for a few minutes when we drove up to pay, I almost drove away but after the wait I just wanted to get our food and leave. They held on to the card for several minutes before handing it back and asking us to park in front, nothing special ordered just off the menu, and when we did get the food after a very long wait the burgers were fine, the fries had been sitting for a long time, tough and inedible! I had regular, friend had curly. At the mic I told them we were ready several times and no response, not even to ask us to hold on. They were rude and short with us for no reason. It just seems like they were going above and beyond to make us feel unwelcome. Very...

Went to Jack in the Box in Reedley CA on 04/20/2024. Presented a coupon for two free tacos if I ordered a large drink. I also ordered a chicken fajita pita combo that included a large drink and upgraded to curly fries. I also ordered my son's diner which was a kids meal and a milkshake. The cashier pushed my coupon away stating that I could not use this coupon since the combo meal came with a large drink. When I got my order I also received a chicken sandwich even though I did not order one. I check my receipt and there it was $2.99 for 1 chicken sandwich. I went back and told the cashier that I did not order a chicken sandwich and he said that I did. This is ridiculous !! This order was almost $30 !! I paid for a chicken sandwich that I did not want, and did not get my two tacos even though I got a...

This used to be my favorite place to go in town, but according to the manager, new owners have implemented stricter policy enforcement that apparently means to try charging a customer for things that was already in their app order. What bothers me so much is that your willing to offer me a free drink which arguably costs more than a packet of sour cream, rather than give me what I had already added in the app order Edit for response: I filled out your feedback and got an email in response asking me to call your custome support number. I tried calling that and its always "closed" despite it being within your "normal business hours" I tried multiple times and for 3 days its still closed. Its clear to me that you people...