Jay's Donuts — Restaurant in Richardson

Great donuts. AWFUL service ever since ownership changed. No one ever picks up the phone. They barely make enough of the sprinkle and speciality donuts (they are very popular, so its not like a bunch would go to waste at the end of the day). They refuse to make them for you even on request. Lady up front is just rude in general. This place used to be amazing with the original owners. They were sweet, remembered regulars, always stocked tons of each type of donut and would make sold out ones on request. Its sad that a place that used to be so good and iconic is what is it now. I know so many people who stopped going because they were sick of being...

I’m giving two starts because the donuts are good. The service on the other hand, is very bad. Not sure what the lady’s problem is, but she wasn’t nice at all, seemed to seriously want to rush me and didn’t even offer me my receipt, i had to press print myself while she rushed to help the only other customer who just walked in. She then just threw the receipt at me. Just so freaking rude, makes you not want to come no matter how good the product is. Please learn a thing or two about...

The fluffiest and most delicious donuts you have ever tasted in your life! We used to live 4 minutes away and now 15 and I still make the drive to grab these donuts once a week! Their glazed, chocolate, cinnamon, donut holes, spinach wraps, EVERYTHING HERE IS AMAZING! Not a single person I have brought donuts for from here has ever said anything bad about them and says that they are the best donuts they have ever had! I hope they stay in...