Subway — Restaurant in Richfield

This review is not directed toward the entire staff, but specifically toward the Indian male employee who typically works behind the counter.

I frequently order online from this Subway location because of the digital coupons for footlong sandwiches. Each time I come to pick up my order, the store is empty with no other customers in line, yet this same employee tells me I have to wait 10–15 minutes before he’ll start preparing my order. Even worse, he insists that I cannot stand in line while he’s making it because I placed the order online.

When he finally makes the sandwich, he consistently gives me less than the normal portions — half scoops of steak, just two or three peppers or onions — and acts irritated when I politely ask for the proper amount. Despite my efforts to stay respectful, his attitude is always dismissive and unnecessarily rude.

However, what truly crossed the line was during my most recent visit. As I was walking out of the store, this employee called me “fat” — loud enough for me to clearly hear it. Although there were no other customers present at the time, if there had been, they definitely would have heard it too. Prior to that, I had even told him politely that there was no issue and that he didn’t need to be rude, but he chose to make that comment anyway.

That level of disrespect and unprofessionalism is unacceptable from anyone, especially from someone representing a national brand like Subway. I hope management addresses this immediately, because no customer should ever be insulted or humiliated while doing...

I’ve been a kitchen worker/line cook/kitchen manager for 9.5 years and this is one of the worst food places I’ve ever went to. This was the second time I went there. Service is terrible. It was no busy and the guy had messy long hair and didn’t listen to my and toasted my sub. Clearly expired veggies in sight. Green peppers pickles cucumbers and bananas peppers were all discolored. I can tell the cucumber were frozen because they were transparent. The lady that rung me out had an attitude and was negative when she asked why there were two subs but I was only paying for one. Because the guy toasted it when I clearly told him no. This place needs a regional manager to inspect the quality of the products in the line. These people need to learn to toss the bad veggies. And be more presentable to the customers 0 stars. I’m throwing this sub away and should not have paid for it. Thanks for ruining...

Okay so let me explain... I been eating subway for many many years. I always order a spicey Italian sub and ask for just the bread and cheese toasted so my pepperoni isn't greasy. Well today for the first time EVER with my experience with subway was I told by the man making my sandwich that its either everything toasted or nothing at all. I thought subway is all about "your way"??? I honestly feel the man working isn't fit to deal with customer service. What a joke. They will never have my business again. * btw** the white chubby man with cornrows making the sandwich didn't look healthy or fit to making a sandwich with his dirty appearance. He should be fired. Probably the rudest person and if I was the owner of this subway he...