Wendy's — Restaurant in Richmond Township

Excellent quality food and friendly helpful staff. Customer service is off the hook.

Wendy's – Mansfield, PA Review

⭐️⭐️⭐️⭐️⭐️ (5/5)

The Wendy's in Mansfield, Pennsylvania, is hands down the best Wendy's I've ever experienced. The level of care, professionalism, and pride in their work sets this location apart from any other fast-food restaurant.

The manager is an exceptional leader who not only runs a tight ship but also inspires her staff to take ownership of their work. You can tell she trains them with the same dedication you’d expect from a family member who truly wants to see you succeed. The result? A team that delivers top-tier food quality and service with consistency and pride.

As a chef with stricter standards than Gordon Ramsay, I don’t say this lightly—this is the only Wendy's I’ll eat at. If you’re anywhere near Mansfield and craving Wendy’s, this is the...

I should start off by saying I'm local to this Wendy's, so this has been my experience the last several visits to this location...

The food is good, it's Wendy's, you know what you're getting, not bad for fast food.

The problem with this location is that the service has tanked over the last few months and seems to get worse by the week.

No matter what time of day, you need to plan on 10+ minutes from the time you order until you get your food (tip: use the mobile app because the 10+ minutes is timed from the time you place your order, today we waited 11 minutes)

They have a new trick they are using here. They stop taking orders until they get caught up because they don't want the system to show how long everybody is waiting.

This was a quality Wendy's a few months ago. Not so anymore...

Hopefully they get their act...

Stopped in for lunch on our way home. I ordered first and had no issues. Then my mother ordered, in her order she got a hot coffee. This is where it all goes downhill. They put her hamburger and fries on the tray then tell her that they are waiting on her coffee. He had to ask 3 people if they knew how to make coffee and no one knew how to make it. Meanwhile the supervisor is out in the lobby eating and there's a worker running back and forth telling her what everyone is doing. 🙄 mean while my mom's food is getting cold because of the coffee they are waiting for. Finally someone knows how to make it and it takes another 4 minutes. Her food was cold by the time she ate it. This place is so...