Smoothie King — Restaurant in Richmond

June 18, 2025-This was my first time to order from Smoothie King. I ordered a 32 oz. Blueberry Heaven with nonfat milk and Greek yogurt in it. It tasted great. What I am not happy about is the fact I had the app and got a $3 coupon off for putting it on my phone. When I tried to redeem the coupon when I placed my order, it wouldn't take my coupon. It expires in 2 days. I tried again, and finally I gave up trying to use it. Then after I got my order, I never got my points! If someone would tell me what I am doing wrong, I would greatly appreciate it. UPDATE: June 26, 2025-This time, I ordered the 20 oz. Vegan Dark Chocolate Banana Smoothie. It was delicious, but I am still having trouble getting my points. I have since found out in order to get the points, you have to go into the store and let them scan your app, rather than placing the order through the app. That way, you will get your points. UPDATE: July 9, 2025-This time, I ordered the 20 oz. Yogurt De-Lite, which has nonfat milk and Greek yogurt in it. I did make a variation to it, and added Wild Blueberries to it. It was delicious, even with the blueberries in it. UPDATE: July 18, 2025-I ordered the 20 oz. Yogurt De-Lite again, this time, with vanilla added to it. I think it brought out the blueberries more, whereas the other one looked brown. UPDATE: August 6, 2025-I tried one of their chocolate smoothies, so I ordered a 20 oz Gladiator Chocolate Smoothie with Wild Blueberries, Bananas, and Nonfat Greek Yogurt in it. It was delicious! All of the good stuff, like the blueberries, bananas, and nonfat Greek yogurt took all of the guilt out of it! UPDATE: September 21, 2025-They now have pumpkin items for the fall, so I ordered a 32 oz Pumpkin De-Lite Smoothie, and I added Bananas and Nonfat Greek Yogurt to it. It was delicious and makes you ready for fall. They are also testing food items on the menu, so I tried their Hearty 8 Grain Peanut Butter Toast. It was delicious, but the pictures of it showed it with Strawberries, Blueberries, Bananas, and Honey on it. Mine only had Blueberries, Bananas, and Honey on it. I don't know if they were out of strawberries or what. It was still good, but it should have had strawberries on it. UPDATE: October 24, 2025-They have fall flavors, so I tried their Power Meal Pumpkin Smoothie. It was delicious, and it...

I come here atleast 4x a month. It’s never busy when I come, it’s always early in the morning around 8am and the lobby doesn’t look like they clean it very often. They are always out of something- spoons, lids for the toast, gloves, even cups. I wanted to order some peanut butter toast today and they were out of gloves so she didn’t make it. ( she could have offered to wash her hands then make my toast) but she didn’t. Also- I’m curious on who does the inventory/purchasing items since they are always out, “waiting on the truck” I hear that often when I come. Over all besides that inconvenience- I keep coming back for...

Every time we order they are out of something. We ordered last Saturday and was told they were out of the base. We were told to come back on Tuesday after they get the truck. We go back on Tuesday and we were told that we would need to try back on Friday. We ordered online so they already took our money a week ago. We asked to just cancel and get a refund and they said they can't do it at the store and that we needed to contact corporate. We contacted them and have yet to have a resolution. How long do we have to wait for our order? I think a week...