Paris Baguette — Restaurant in Ridgefield

My boyfriend and I stopped by this Paris Baguette on Labor Day morning. We were heading somewhere and this spot was on our route. I’ve been to the Edgewater location before, so I was curious how this one compared.

PARKING Great parking situation, plenty of spaces in the plaza lot. It wasn’t busy on Labor Day morning, so finding a spot was easy.

ATMOSPHERE Much smaller than the Edgewater branch. It’s in a strip mall, less crowded, but the space feels cramped compared to larger locations.

SERVICE Two employees working, a young Asian man who was professional and courteous, and a young Hispanic woman who treated me with disdain from the start.

I ordered the Dubai Matcha drink and she said she couldn’t make it due to missing ingredients. I requested oat milk for my allergy. My boyfriend ordered a Strawberry Matcha Latte. The Asian male was ringing us up, standing right next to her, and immediately corrected her saying she CAN make the drink and has everything needed.

She made my boyfriend’s drink better than mine, though still didn’t give him the requested oat milk either. My boyfriend has years of restaurant experience as chef, waiter and bartender, he knows quality. Seeing how poorly my drink was made, he had it corrected. The male employee remade it properly, proving there were never missing ingredients.

This isn’t isolated. I’m Polish, my boyfriend is light-skinned Hispanic mix, and I’ve noticed this pattern at other Paris Baguette locations & other service facing establishments. I’m tired of it so I’m going to start calling it out more and more.

Male employees treat us respectfully, but female employees, particularly Hispanic women, give us problems. Asian American women stare and give me dirty looks. I get it he’s handsome. I’m not bad looking myself though. And I don’t deserve whatever personal judgments these people have against interracial dating.

People need to leave personal judgments at home. The male employee showed proper professionalism.

OVERALL Good location with easy parking and less crowds. The male employee deserves recognition for his professionalism. But the inconsistent, seemingly biased service is unacceptable. Management needs to address these attitude issues. Customers shouldn’t deal with employees bringing personal baggage to work. The Dubai Matcha was delicious when made properly. I just wish I could count on...

My mother and I bought a cake and pastries from here. I am not from nj so anytime I visit my mother I am excited to come here. My mother asked if the cake was fresh due to getting a cake earlier in the month from here and it being dry. Miguel already seemed annoyed with her question so I wanted to leave not feeling very welcome there after she asked a simple question but she wanted to get me the cake anyways. It’s a shame that her wanting to ensure she has a fresh cake is annoying to the employees here. We were going to sit there and enjoy the pastries we got but I wanted to just leave after that. She asked if a knife and candles were included and Miguel said he put them in there, when she asked for 22 candles he just kept saying he can’t give 22 single candles and gave her plenty (10 candles) once again sounded annoyed and just repeated the same thing twice. I told her let’s go because I hate dealing with employees that aren’t friendly and he was not friendly from the start. It’s a shame that a $46 dollar cake can’t come with 22 cheap candles especially after we just spent $75. Everytime I have ever bought a cake I am always asked how many candles are needed, not just a random number thrown in the bag. We will not make the mistake in coming here again, I’ll stick with the bakery in little ferry, better products and...

Bought a chocolate chiffon cake on Thursday early evening to celebrate a birthday on Friday. I kept the cake refrigerated right away until we took it out for the celebration. Before purchasing, I had asked the employee at the store if their cakes were really fresh and not days old as their cakes in the past used to be very dry and seemingly old. The employee ensured me that all cakes were fresh. I took out the cake on Friday only to find that their "fresh" cake had completely molded strawberries on them. The picture isn't very clear, but the two strawberries have fuzzy white and green mold on it. FUZZY, WHITE, GREEN MOLD. Never going to Paris baguette again. Their cakes are over double the amount they used to be too. Truly disappointing, shows how long they must keep these cakes stashed in, they probably swap the fruits around from cakes that...