What you would expect from a Planet Fitness. Staff was not friendly and a little off putting. I tried to open an account - they actually seemed to be putting on "airs." Not that I am a jet setter kind of fellow - but seriously - no need to be snotty. You work at the front desk at a Planet Fitness. There is no high horse and whatever high horse they ever road, it was either their parents or they fell off face first. Planet fitness are spaced out too far to make the black card work - they say you will pay $10 no fee cancel at anytime but if you go to their website (WHICH YOU NEED TO TO ACTUALLY SIGN UP IF YOU DO NOT BRING YOUR BANK ACCOUNT INFO - THEY DO NOT ACCEPT CREDIT OR DEBIT IF YOU GO THERE AND TRY AND OPEN ONE!!!!!) they make it seem like they are super cheap - but if you go to another gym in the area the facilities may be smaller but who needs unlimited tanning - like 3% of the population who doesn't care about skin cancer or is too daft to understand the consequences... NOT RECOMMENDED... I liked you before PF - but after walking into your Fairview location (which I admit seemed very busy for a weekday mid morning) and had a ton of equipment - it looked like they needed it.... PF is a place by place experience. You get some good ones you get some bad. You take them both and there you have.... FACTS... this one is pass....
UPDATE: RESPONSE TO PLANET FITNESS' COMMENTARY ON MY REVIEW -
The person I was speaking to was a manager. Hence, the review above is based on corporate and general policies promoted by Planet Fitness. As I hold a masters in finance I applaud the business model and success. However, customer relationship building and satisfaction is an absolute necessity and it was clearly not a priority. Further, advertising "$10 memberships" does not truly detail the true cost of your service given the additional fees that are only clearly outlined when in the process of actually seeking said service.
Planet Fitness in general provides a very good "gym-going" experience with more perks, methods and means to work-out then almost any other gym at its price points. But in the experience I had relating to the subject location and following review is accurate and as a top local guide I found it necessary to...
Read more🚨 To start off this whole place is a danger zone. The flooring of whole facility is severely unleveled with high and low spots, bumps, slants, etc. you name it. Do the test yourself. Stand anywhere in this place . And I mean anywhere. The locker rooms, bathrooms, free weight area, machine area, 30 minute circuit room, stretch room, cardio place, anywhere. and you’ll instantly notice how parts of your body will be and feel uneven due to different points of contact with your feet and the ground. Another test you can do is to get on any machine. Any of the cardio ones, seated ones and you’ll notice one side being higher then the other and with some machines the whole thing will even shake due to instability as you’re using it. This makes it incredibly dangerous for people to work out as the ground isn’t leveled all throughout the facility.
This will lead to effects on your overall body and health such as structural and posture misalignments like scoliosis, problems with your pelvis, your spine, shoulders, feet, whole body. All sorts of issues and injuries to your body will arise from this.
It is crucial to have a solid, leveled foundation when exercising and this place doesn’t provide that. You will get injured in this place and I’m sure people already have.
Picture you doing any exercise, for this example something like a squat or deadlift. You’re already starting off with bad posture and uneven weight distribution. Misaligned hips, misaligned shoulders, misalignment spine, and you go through the motion. You feel something’s not right but you’re not sure what it is. There goes your whole back.
I’m genuinely surprised the owners of this particular location haven’t been sued yet.
Surely they’ll scan through this review and give a generic response like they do with all of the...
Read moreHi everyone,
Even after making a review which prompted the owner to call me, the patron access to quality disinfectants in the gym at the Fairview NJ location is still not adequate; it’s concerning.
This is a gym: we smell, we sweat, and we touch common surfaces. Why did the owners remove the Purell dispensers? Why can’t the disinfectants at their “cleaning stations” list common chemicals so we know the machines we clean are being properly sterilized?
One employee told me that the owner is “cheap” and “constantly cuts corners”. Makes sense to me - other planet fitness locations have Purell stations and quality disinfectants listed on their bottles. Why can’t this one?
My original review still stands: the owners of this Planet Fitness (Fairview NJ) obviously focus on their bottom line; they don’t care about quality. Why can’t we have an affordable gym with quality disinfectants? Isn’t that’s what the core of Planet’s mission is about: access for all?
I would stand corrected if we see the immediate addition of:
I appreciate the staff members I’ve spoken to. They are polite and understand the issue; unfortunately they can’t help. As a concerned member I will be calling the better business borough of NJ and Planet Fitness corp. to assist.
It’s...
Read more