I ordered the "Mix Chicken, Steak, and Shrimp Fajitas" with the extra meat option for an additional $2 for a total of $17.99. Our whole take out order was about $60 total for 3 of us.j
If I got a quarter cup of the rice and beans that is lucky. In the meat and shrimp mix there was only one small shrimp. At first I even thought it was a piece of garnish since it was only one and the color made it stand out. I would have hated to see this dish without the extra meat. Because there was not much meat to begin with. But honestly I'm assuming it was the standard meat portion and they just didn't add the additional meat I paid extra for. It did look normal for a standard portion of meat. I ended up cutting the shrimp in half just so I could have a piece of shrimp on 2 of the 3 flour tortillas. I wasn't expecting a lot of shrimp but I did expect more than only one piece of shrimp for an $18 meal.
The whole experience wasn't great from the start this just turned into a perfect storm of things. I got notified on my phone that the order was ready so I went in to pick it up. When I went to the counter the person went into the back to grab the food, and they came back and said no it isn't ready yet. Not a big deal I got it in about 5 additional minutes. So when they handed me the bag, I asked if that was it and they said yes. As I'm walking out the door I hear someone call out, it turns out there was a second bag to complete the order. Luckily I didn't make it out the door or that would have sucked even more having to go back out to pickup the additional bag.
My wife wasn't thrilled with her meal either but I told her it might be due to it being a take out order, and we could give them another chance at a dine-in option for lunch. Even before I said it she said if it's not better next time we are done ordering from them.
I've seen pictures of the fajitas on plates for dine-in and the portions seem more in line than what they are giving in their Styrofoam taking out trays. If we do give them another try I'll be sure to update this review of that...
Read moreOkay so I like to start by saying this place it was pretty dark on the inside I really didn't like all the skeletons kind of wasn't my style but I still ate in. Honestly if you go through all of these reviews you're going to hear a lot of people saying the food was incredible because it was it was pretty good food. However I feel as though the customer service could have been a little bit better. I also found hair in my burrito which really turned my stomach I was so aggravated when I told the cashier she must didn't understand English because she didn't say nothing. When I told the other guy he just said Thank you when he was supposed to say I'm sorry for the hair being in your food I actually brought the hair up to them so they can see and I told them they need hair nets. I'm big on cleanliness especially when it comes to me eating so as I saw the hair I just couldn't even finish my food I feel like I should have got a refund instead I got a thank you. However is the food good. I'll give...
Read moreThe following review was sent to the Mexi Mac website as well, Please Advise!
I was a dine in customer on Friday 2/1/19 around 6pm. My total bill was just about $19, i left a $5 tip on my receipt which totaled $24. I left a tip even though the service was terrible (no service at all) and the restaurant was cold, soda was flat. Hours later i became violently ill after eating the three steak tacos i eat in your establishment, i went to urgent care because i was having severe sharp pains in the stomach, vomiting, fever and more. This proceeded for a day and a half. I wasn't going to say anything until i reviewed my bank statement to find i was charged a total amount of $43.61, this is an overcharge of about $20. I expect a manager to call me asap regarding this matter, if i do not receive a call within 48 hours i will be reporting this to the better business...
Read more