Upscale Rio — Restaurant in Rio Rancho

I would not advise to order delivery from here. And I would advise Upscale to forego using Doordash for their delivery service. We ordered at 5:40pm with estimated delivery or 6:35. Typical for dinner time. It's 7pm with my driver stating they picked up at 6:22. Still no food. $75 invested and food will most likely be cold and stale. Asked driver, they said, "Food is kept in on doordash bag they assign multiple orders"....awesome, nice to know my order will get to me 45 minutes + past the time it was suppose to arrive with the reason I was given about it being kept in a bag. The Doordash driver accidently called me so I decided to ask why so late and he said he was sorry and got multiple orders at the same time. Update: order arrived cold (as assumed) and totally wrong from what I ordered. Called the restaurant as I didn't realize it was through Doordash initially and had no info for them. I told them my my experience. Nicole was really nice and we talked through how the website stated wedges and they don't even make wedges. She told me she'd tell the owners of the websites mistakes and offered to refund my order. I thought this was appropriate it being cold, wrong and way over due. I'm writing this before an actual refund is submitted so if there is problem with that I will update this post. All in all, I would not order online and will try them again only because Nicole was very professional and willing to make my bad experience right. I feel like we didn't really get to experience the food either where it was so cold and not what we ordered. We both agreed...

Upscale Rio's Tuesday Rib Night: A Gastronomic Delight

Nestled in the heart of Rio Rancho, NM, Upscale Rio has transformed Tuesday nights into a carnivore's paradise with their Rib Night extravaganza. The star of the show is undoubtedly the slow-cooked pork ribs, bathed in a house BBQ sauce that's both tangy and sweet, with a smoky depth that lingers on the palate. The meat, so tender and succulent, slides off the bone with ease, making a knife an unnecessary table companion.

Accompanying the ribs is a side of elote corn, a Mexican street food classic reimagined with a twist of harissa honey butter. The aioli, chile, and feta topping add layers of creamy, spicy, and tangy flavors that dance on the tongue, complementing the robustness of the pork.

And let's not forget the half-size baked potato, a humble dish elevated to decadence at Upscale Rio. Loaded with a generous helping of cheese, crispy bacon, and a dollop of sour cream, it's comfort food that perfectly balances the meal.

The portions are as generous as they are flavorful, ensuring that every diner leaves satisfied. The large corn-on-the-cob, lightly buttered and sprinkled with feta cheese, is a testament to Upscale Rio's commitment to quality and flavor.

In conclusion, Upscale Rio's Tuesday Rib Night is not just a meal; it's a culinary journey that's both comforting and exciting. It's a must-visit for any foodie looking to indulge in some of the finest ribs and sides that New Mexico has to offer. Highly...

Upscale Rio: A Disappointing Experience

I was excited to try Upscale Rio, a new restaurant that claims to offer a fusion of New Mexican and American cuisine. However, my first visit left me feeling unsatisfied and underwhelmed.

I ordered the NM Mac & Cheese, which sounded like a hearty and comforting dish. However, what I got was a bowl of bland and watery pasta with some chicken tenders on top. The chicken was dry and flavorless, the pasta was mushy and overcooked, and the cheese sauce was thin and runny. The only thing that had some taste was the green chile, which was served on the side and not mixed with the cheese sauce. It was so spicy that it made my mouth burn and my nose run, but it did not complement the dish at all.

The service was also disappointing. I did not get any offer for a beverage refill until I was done with my meal, which would have been nice, as I needed something to cool down my tongue. The staff was polite and friendly, but they seemed to be too busy or distracted to pay attention to my needs.

I was hoping for a satisfying and delicious meal, but I ended up feeling frustrated and hungry. I will give them another try, but next time I will order something else, maybe a burger and fries, which looked more appetizing than what I had. Upscale Rio needs to improve its food quality and service if it wants to live up...