Donnie D’s Bagels & Deli — Restaurant in Roanoke

This is not my first review of Donnie D’s I loved the Daleville location since the day they opened and have been a regular since,i have told many that its the closest to a NY bagel you will find in the whole valley.now there’s new location may give alittle slack being they just opened my first visit on 12/15/2024 at 9:00 am after Sunday mass,first would like to know where the salt on an everything bagel went and i dont think an asiago bagel should have about a tablespoon of cheese only in the center of the bagel making you guess what it is not the way it has always been, the breakfast sandwiches the wife and i had were good they did come to the table pretty fast.now for some of the things i noticed that should be much better having only 2 registers and people disappearing from time to time and one too make coffee because 2 were empty, one person breaking down a slicer the a woman spending 35 minutes cleaning it left me shaking my head,now for the worst part being a native new yorker been here 25 years having a line out the door in the rain and watched people walk away and witnessed a couple in the middle of the line wait 13 minutes just to get in the door is insane maybe thats a dedicated customer but not what i think is a good thing and only got worst when the drive thru opened.Im really sorry to post like this it pains me to say i love this place used to feel like a NYC bagel place but its disappointing.may have to give it another try im not one to walk away that easy i know how well it was dine...

First things first, 11:30 on a Saturday, about 4 folks in front of us. Lady in a chair took our order, gave her the 66.00 for 4 bagels and two drinks 2 waters. and about 28 minutes later...out comes the bagels. Mine was OK, I was expecting a little better for the Italian on my 3rd choice of bagel (didn't have the first two I asked for). Although completely dripping of oil and vinegar, wasn't bad. The other three were sadly disappointed in the toughness of the bagels along with the lack of flavor and bagel options available vs. menu but I think the worst for us...the noise. SOFA KING loud in here. Staffing must still be an issue but I'll give them a few months to get acclimated to this side of town before we try again. I can use that time to save up enough money to eat here again! In all seriousness, don't let this sway your chance at a good bagel, this is my opinion based on my first visit to this location but give them a chance and formulate your own. Just make sure you have your AMX, Visa or...

Never again!! Watch your bill. Had a few bagels yesterday, one was 2.55 and one was 2.65. Got the exact same thing this morning and the bagel that was 2.65 was now 2.95. There were NO bagels up on the menu that were 2.95. We asked why and the cashier was new (so she claimed) but when calling over a manager, she stood there looked at the register and said, we have no control over the price. When looking at the menu and seeing the price should have been 2.65, we were totally blown off. No one with any intelligence here and by no means do they care about customers. 30 cents, and being blown off blew me out for ever. Watch your bills, I'm guessing they are still trying to pay for the fire, would just be nice not to screw...