McDonald's — Restaurant in Rochester

♥️ ✌️🍟🍔☃️♥️

🥳2024 Fam! Let's Talk Delivery Delights and Golden Arches Goodness (a.k.a. McDonald's Review)

Listen up, peeps. You know that whole "park, click, feast" life we got goin' these days? Uber Eats and curbside pick-up? My inner sloth is doing backflips. Gone are the days of braving blizzards for a Big Mac. Now, we're like royalty, ordering from our thrones and having greasy goodness magically appear. Big shout-out to the delivery heroes who face the elements like frost-kissed gladiators, bringing us hot n' tasty salvation. Y'all the real MVPs!

Now, on to the main course: McDonald's. I mean, it's McDonald's. You know the drill – burgers, fries, that eternally broken ice cream machine (probably fueled by the salty tears of ahem mature individuals who just wanted a McFlurry fix, you know what I'm sayin'?). But some joints, they just bring it, and this one? Buckle up, it's about to get McMagnificent.

The crew here? They're smoother than a hot fudge sundae (if that sundae, miraculously, ever existed). Orders fly out like Ronald on a sugar rush, and those smiles? Brighter than Grimace's after a triple patty feast. Plus, their fries? Crispy enough to survive a hurricane, seasoned with the tears of joy (and maybe a sprinkle of adult disappointment about that darn machine) I shed after every bite. I mean, seriously, these guys deserve Golden Arches made of solid gold.

So, to the McRockstars of this McDonald's: you've made my 2024 taste buds sing and my belly do a happy dance. You're the grease to my gears, the ketchup to my fries, the reason I still believe in fast food miracles. Keep on rockin', y'all are the MVPs (even if that McFlurry machine ain't).

Bonus Sarcasm Sprinkle:

"Their drive-thru line moves faster than Elon Musk's Twitter fingers. Seriously, blink and you'll miss your turn."

"The burgers are so juicy, they come with a built-in bib. Don't judge, we've all been there after a McDouble massacre."

"They finally replaced the broken ice cream machine with a singing animatronic Ronald. Not sure if it dispenses ice cream, but it sure knows how to belt out 'I'm Lovin' It,' even if we're mostly...

The manager on duty this morning of this McDonald's has absolutely zero customer service skills. I went through the drive-thru and wanted to use the card reader for contactless payment. The girl at the first window was pleasant, but for some reason my card was "not accepting". I just used my card, my direct deposit had hit this morning so I wasn't sure why it was declining. I pulled up to the next window and was trying to figure out what was going on with my bank on my phone. The manager then took over, cutting in front of the associate that was helping me. When I asked for the to use the card reader she very clearly rolled her eyes and sighed slamming the card reader on the window. She said "well this is the fourth time your card's been not accepted" I apologized and told her I wasn't sure why, and that this was going to be the 3rd, but I was trying a different card anyway. "Oh". Instead of being patient while I tried to figure out what was going on, she said "there's nothing we can do for you if it doesn't work again". (How about I fix the issue and you hold my food?!) She was rude, agressive and that was unnecessary especially during the times that were in. (I irritated her by using contactless payment 🙄) I work in customer service and would have given a customer time to try to figure out what was going on and not acted like I was so incredibly put out by this. These things happen all the time, I see it almost daily, customers step aside and transfer money or whatever they need to do. I figured out the problem but i will not be going back to that McDonald's this morning or ever again. The store manager needs a lesson on patience, respect and customer service for when the situation isn't...

I went on Tuesday the 23rd at around 2:25 and when I get there and pull up to the microphone lady that was working says what can I get you and I say can I have a moment please? She says nothing and just stay quiet and I said all right I have my code and I said the code I didn’t get no answer and I’m like hello. You hear me they’re like yeah OK, I’ll just do the cheeseburger and some chicken nuggets and no answer. I’m like hello yeah So I asked, did you get my order and they’re like yeah in a very rude manner the whole time and I just go away for window get the window taking a sweet time I gave her my card I pull up to the Next window and get my food yet again they were kind of rude and I get my food like whatever and I start driving and I look at my burger and it was just made very badly with no care put into it. There’s onions all over the top of the burger. It was just not a good experience Very unhappy whoever was working that day. A lot of them were very rude and they shouldn’t be working that job If they really...