McDonald's — Restaurant in Rock Springs

Overall McDonald’s is.. McDonald’s. This morning we did not have a great experience with my fiancé in the drive-thru. The first window is the payment window, gave exact change and sat for about 2 minutes waiting for our receipt only to be told they didn’t have receipt paper. Ok, no problem. Drive up to the next window. Obviously the food window. ‘Did you have a Coke?’ She asked. ‘Yes’ and hands us a bag of food and drink. Checked the food and it’s not the correct meal. I walk inside and let the girls know that we got the wrong meal. Immediately one girl said ‘we were just going to walk it out to you.’ I replied ‘we were just at the window, you handed me the wrong food. I also opened and touched the food.’ (As she takes the bag from me and gives me mine) how was she going to walk it out to me when I was AT THE WINDOW and drive away? The girls turned their mistake on us, that we took the wrong food.

Never said sorry. But they did say...

Sounds ridiculous I'm sure but these employees don't mix the iced coffee in the cup so when I get my drink it's just a bunch of creamer at the bottom and black coffee at the top so I ask the employee to mix it and she stirs the spoon around in my cup makes a mess all over my cup but doesn't actually mix the drink hands my dripping cup back to me in the drive through and closes the window and is surprised that I need napkins before I'm going to put my cup in a drink holder I get home attempt to mix my own drink using a baby spoon in comparison to the long javelin McDonald's is equipped with for doing this job only to find out that my iced coffee doesn't even have the vanilla flavoring in it at 530 in the morning the only person in the drive through I just felt like the time should have been taken to put the flavor in my drink and mix the contents. Thank you for reading my...

As another patron said, it would be nice if the condiments were in the sandwiches nicely, or even correctly the way corporate McDonald’s says it is supposed to be made. Kid ordered a McDouble no pickles. The crown is this sandwich was so smashed it was ripped in half! The onions were on the outside of the sandwich. Hubby’s cheeseburger was ok. I ordered the deluxe crispy chicken no Mayo. It looked like they just threw it all in the box with out any care at all. Lettuce and tomatoes all over in the box. The chicken wasn’t even in the bun, it was sideways next to it. As for my mocha frappe’: it looked beautiful but it has absolutely no coffee flavor. Tastes more like a chocolate milk with ice in it. I know it comes in a pre made mix, but still. The fries. Oh dear, those poor potatoes. Old. Yup, they served us old fries at 11:30 in the morning. No...