Wendy's — Restaurant in Rock Springs

I am over this store ...i went there tonight to buy an afterwork snack for myself n my kids I was as usual not treated respectfully....i paid and once to the window I had a large soda thrown at me and there was no reaction.My car n pants were covered in sticky soda What shocked me was that she said nothing at all .No apology nothing then she walked away did not say sorry ..This was a manager. I MYSELF AM A MANAGER..poor customer service is not good ....I was shocked then to top it off they were all laughing and the girl from the back came up to the front had her phone and it looked as if she were recording me .. this is rediculous. My 9 yr old and 11 yr old both agree every time we visit our once loved Wendy's this is the way we r treated ....im not going back until I know somthing changes..i don't need to eat that...

I picked up my order at the drive thru. The boy that took my order was super nice. We even had a small convo as I waited in line. But some how my drink order got mixed up. No biggie right, it's just soda. So I asked the woman at the second window to trade out two drinks for the flavor I ordered. Well you would have thought he gave me the safe combo to Ft. Knox. The way she was carrying on over soda was crazy. Now feeling aweful I asked and completely uncomfortable, I told her I had hoped he wasn't in trouble. That my order was big and he probably just got confused...yeah she was rude. Life must be hard as the soda gate keeper. Props to the young kid who took my order, he was awesome. The lady at window #2 on 5/27/19@...

Came to drive-through at five min till 11 ordered two biggie bags and an extra two chicken sandwiches I pay get to the second window was handed My drinks and was told to pull forward due to one of the chicken sandwiches had to be cooked fresh. However, when the meal came fries were warm Ish drove home to the two burgers not fresh used to be when you would order something and they wouldn’t have it on hand at a fast food restaurant, they would usually give you an estimate of time to wait and ask if you still want it. Good customer service should be if you’re cooking anything fresh for an order and you would cook the whole order fresh after getting home I tried to call back let the phone ring at least 20...