Subway — Restaurant in Rockwall

Reviews

Subway

Reviews

Subway

Google review summary

54321

3.5

(231)

Reviews

All

Service

Meal

Price

vegetables12

manager10

employee10

kids5

+6

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Sonja Jajcevic

9 reviews·1 photo

Dine in | Other | $10–20

Came in with my daughter and the employee named Connor was just not pleasant at all. Very poor customer service, felt rushed, he made the sandwitches very messy, literally threw my order together . Another customer came in after us and he … More

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Katie Reynolds

Local Guide·95 reviews·242 photos

7 months ago

Take out | Lunch | $1–10

OMG!!! THIS 6" SUBS IS HARD HAS A ROCK. CHEESE ON THE ITALIAN HERB BREAD IS REALLY OLD. YOU CAN SEE IT. PLUS, I ASKED FOR MORE SPINACH (WHICH IS WHAT I THOUGHT WAS EXTRA) THE PIC I INCLUDED DOESN'T HARDLY HAVE ANY OF THE "MORE" ON IT. SO … More









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Lindsey Masterson

9 reviews·1 photo

a month ago

Came to eat here on 5/5/25. Employees are incredibly rude. Didn’t have any bread made except wheat and were out of so much. Really seems like they are trying to do everything possible to NOT make sandwiches. Just save the time and money and go to Firehouse or Jersey Mike’s instead. 👍🏻 … More

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M V

2 reviews

2 months ago

Dine in | Lunch

Sorry I didn’t want to put a review but I want to alert other people that something is wrong with the lady working there. She is extremely frustrated. We just came there to order food and she was unnecessary rude when we were nice while … More

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Reviews

Subway

Google review summary

54321

3.5

(231)

Reviews

All

Service

Meal

Price

vegetables12

manager10

employee10

kids5

+6

Sort by

Most relevant

Newest

Highest

Lowest



Sonja Jajcevic

9 reviews·1 photo

Dine in | Other | $10–20

Came in with my daughter and the employee named Connor was just not pleasant at all. Very poor customer service, felt rushed, he made the sandwitches very messy, literally threw my order together . Another customer came in after us and he … More

Press and hold to react



Katie Reynolds

Local Guide·95 reviews·242 photos

7 months ago

Take out | Lunch | $1–10

OMG!!! THIS 6" SUBS IS HARD HAS A ROCK. CHEESE ON THE ITALIAN HERB BREAD IS REALLY OLD. YOU CAN SEE IT. PLUS, I ASKED FOR MORE SPINACH (WHICH IS WHAT I THOUGHT WAS EXTRA) THE PIC I INCLUDED DOESN'T HARDLY HAVE ANY OF THE "MORE" ON IT. SO … More









Press and hold to react



Lindsey Masterson

9 reviews·1 photo

a month ago

Came to eat here on 5/5/25. Employees are incredibly rude. Didn’t have any bread made except wheat and were out of so much. Really seems like they are trying to do everything possible to NOT make sandwiches. Just save the time and money and go to Firehouse or Jersey Mike’s instead. 👍🏻 … More

Press and hold to react



M V

2 reviews

2 months ago

Dine in | Lunch

Sorry I didn’t want to put a review but I want to alert other people that something is wrong with the lady working there. She is extremely frustrated. We just came there to order food and she was unnecessary rude when we were nice while … More

Press and hold to react

Sonja Jajcevic

9 reviews·1 photo

2 minutes ago

New

Dine in | Other | $10–20

Came in with my daughter and the employee named Connor was just not pleasant at all. Very poor customer service, felt rushed, he made the sandwitches very messy, literally threw my order together . Another customer came in after us and he couldn't help him as he was " the only one here". I like this location but his attitude is not...

My job takes me all over north Texas in the Dallas area. This past Tuesday I was traveling on Goliad in Rockwall TX and stopped to get a bite to eat at a Subway located there. I ordered a Subway Club and asked to have an extra slice of ham and one less slice of roast beef on the sandwich, something I have done numerous times in various Subways all over Dallas and have never been turned down. However this time the young lady behind the counter informed that was "customizing" and they were not allowed to customize sandwiches. What? She was not impolite or rude but that threw me back as I have never been told this in any other Subway. When I tried to explain I was not asking for anything extra only just wanting to substitute a ham slice for a slice of roast beef on the sandwich she still turned me down. I left and found a Firehouse Sub a little later on and had a delicious club sandwich there that was loaded down with ham, smoked turkey, bacon, shredded lettuce and all for about the same price as what the Subway Club would have cost me. In fact I was going to order the 6 in. Club at Subway and at Firehouse theirs are an 8 inch for about the same price with much more meat and ingredients. With so much competition in this area I do not see why I should patronize Subway any longer as I can get so much more sandwich for the same buck in lots of other...

A little disappointed with how their process works, I went in to get a sandwich and the guy taking my order was asked to grab something from the back in the middle of making my sandwich and he went back there with the same gloves, came back and asked me what I wanted, I waited a while before I told him anything because there was people inside and I didn’t want to seem like the complainer but he was waiting so I just gave him my order. He put the veggies on my sandwich and then proceeded to check out and still with the same gloves touched his screen. The other girl who was there changed her gloves every time she did something new, I went ahead and paid for my order but I did mention to him that I felt uncomfortable that I am most likely not going to eat it, I just didn’t want to seem rude and he only said well I just grabbed some lids…. After that I was like whatever it’s pointless to say anything else because he was going to do whatever he wanted to either way…. Not...