Subway — Restaurant in Rocky Top

I went to subway on March 16 and went through the Drive Thru. On the menu board there was a sign saying that the board was not working and to pull up to the window and you will be served ASAP. It was 7:10 pm and it was kinda busy and it looked like there was only one girl working. I wasn't in a rush so I figured I was waiting my turn. About 10 minutes into my wait, I saw a car pull into the parking lot and the driver went inside. I could only see 25% of the parking lot from the drive through window so I didn't know what else was going on. The girl inside looked over to me a few times and again I thought I was just waiting my turn. Then another car pulls up and the driver goes inside. The driver of the first car comes out with food and drives away. I'm a little upset now, and figured she was busy and got the order of arrival mixed up. Then the second cars driver comes out with food. The girl working still looks over at me and knows that I am there. At this point I had been at the window for 20 minutes with no service. I live in Lake City and will never go back to this Subway. I hope the girl inside gets fired for...

5/10/24 - After a long hiatus, I have returned! Just kidding, I come back a few times a month with the coupon flyer that corporate sends us every month. In 2024, the prices are still outrageous with footlong sandwiches about $12 now; but the staff, order accuracy, inside cleanliness nearly make up for it. The adorable store manager, Britnee, was uber nice & super quick drawing my sandwich. She's been here for five years, so we chatted up the recent town fires, runaway dogs & the decommissioned police station that just happened a few months ago.

Subway Corporate really needs to pay their staff a livable wage. No one in the USA can pay rent, utilities, AND food under $9.00/hr you Corporate cheapskates.

2018 - Wow, when did they jump the price so high? I still remember when they advertised $5 footlongs! Now it's almost $10 with tax! It won't surprise me if this one closes down considering this location is in a lower-class town and surrounded by everything cheaper.

Besides that, fantastic and fast service & a floor so clean I could eat off it... but there's no other customers here, so...

Worst customer service I've ever experienced in my whole life!!.. I asked for my sub to be heated. Then it came out toasted. I asked, "was my sub toasted?" The lady responded, "I dont know. I didn't put it in(the oven)" I said, "it's obviously toasted as u can see the toasting of the bread" as she continued acting as if she couldn't tell it was toasted even as you could SEE it clearly was. I then asked for it to be remade prior to veggies being applied. She got another girl who then said to me to please wait a moment as she proceeded to call a manager. After waiting for that conversation to conclude they then proceeded to remake my sandwich, AS IF I was EVER gonna pay for the mistake I had not yet purchased! The ENTIRE staff was rude for the entire experience! 3 different occasions now and every one of them negative! I'll never be there again regardless of how much...