Bojangles — Restaurant in Rogersville

It's hard to rate the food when you can never get any. I usually pick up a meal for my family around 7:00. The last 3 times I have tried to get a family meal at that time there is never any chicken cooked or even already cooking. You guys do know you are a fried chicken restaurant? Why don't you ever have chicken cooked or at least cooking? The place is still open for hours, it's not time to close at 7. I personally love Bojangles but this location in rogersville is the worst restaurant ever. I can't even tell if the food is good or not, I can never get any. I understand not wanting to waste but if you are out of chicken and are still going to be open for 2-3 hours start cooking some chicken. If it just happened once there wouldn't be a problem but three times there is no excuse for that. Yes I could have waited the 20 minutes for it to cook and have fresh chicken but I don't expect to have to do that. If it was at least already cooking I may have waited but there wasn't even any dropped yet. If I owned this restaurant I would fire my management because you are costing this restaurant money. You are a fried chicken place you need to have some chicken cooked or you might as well lock the doors. It's the same difference if you don't have chicken cooked what are you paying employees to be there for? Sure you can get a chicken sandwich or chicken tenders but I can get that anywhere I go to Bojangles for fried chicken. I always get a $50 family meal and I don't mind if you don't have enough breasts or whatever to substitute for other pieces but I am told there is no chicken or there is only 3 wings and they are pretty old. I just can't understand this happening repeatedly. Three times, ridiculous. I had to settle for kfc. I hadn't ate at KFC in 20 years, I like the Cajun fried chicken. This is unforgivable. This kind of thing should put you out...

I visited this Bojangles for the first time on Friday December the 9th 2022 and the gentleman who waited on us was awesome he was extremely courteous and he even told me that I could get a free chicken sandwich for downloading the app for the first time. Which saved me a good chunk of change. He was just hands down one of the best customer service reps I've come into contact with as of late. The place was very clean and they were very quick and the quality was excellent. I'm very very impressed. It was an all around a very pleasant experience. Come one, come all, you will not be disappointed when you leave this place. Oh and the gentleman who helped me tonight deserves a raise or at least some recognition because he is very good at his job and the rest of the crew we're...

I went through the DriveThru and this was my first online order with Bojangles. Ordering was super easy and getting one of my grilled chicken sandwiches for free as an online promo or something was definitely a bonus! I promised Mom that I'd bring home something to eat. I was thrilled to be able to order grilled chicken sandwiches with lettuce that was green and a real slice of tomato. Having the option to omit or add extra frosting on the BoBerry for my diabetic Mom was appreciated too! The food was great too. I'll do my ordering online from now on. ☆ It could have been my Internet connection, I was hoping to find more grilled chicken options on the menu. Do...