Pastore's of Rosedale Inc — Restaurant in Rosedale

Great food every time you order!! It’s quite annoying when everyone I call a order in I always get an order taker who sounds like they just do not feel like doing their job..very discourteous and impolite in a deliberate way! I have course thought it may have just been the one time that I had card. I had thought that Maybe the person had a bad day and I thought nothing of it….but when it literally happens every time I call you begin to wonder. (I am lying there was literally one time that I had a very nice female and I only remembered this because there was literally just one time that I felt like this person, treated her customers with respect and kindness). So I guess we just have to deal with it if you want good food… maybe that could be the problem they know they have such a good fear that it doesn’t matter the way they treat their customers they’ll just keep coming back and I’m not saying that they’re like this when you go into the store because I’ve been in the store and never had any problems. It’s just when you call in on the phone for some reason it’s very uncomfortable to speak to...

The food here is good, that's not my problem with this place. My problem with Pastore's is that they don't change their gloves between make sandwiches. I witness one the guy making sandwiches, slide his hands cross the counter and ask if anybody need to order, and then went and made a person's sandwich with the same gloves. The older guy that works there, like to keep a pencil behind his ears, for quick access to write on the sandwich wrapper, with gloves on, he's touching his hair, and only God knows if he washed behind his ears. Then he goes and make another sandwich with the same gloves. They all go to the back with gloves on, Who knows what they touching back there. The few times I went, I would get lucky and get helped by someone who didn't have gloves on so they had to put on new gloves. But, the other day I wasn't so lucky and just said no thanks...

I've been seeing this restaurant for years whenever I drive in the area, so I decided to give them a try for a work event. The overall consensus was Good, not excellent, and not fair. The pros, delivery driver was exceptional, he called twice to verify the location and was 15 minutes early which I loved! A few of my colleagues ordered the junior subs and 3, including myself ordered salads and chicken ceasar salad and the Italian salad. The cons, wish they had more vegan, vegetarian, and gluten free options, especially seeing that a lot of ppl these dats having stricter dietary needs. The consensus is, they wish the sandwiches had more meat and the salads were a little bit bigger, but I understand it was lunch boxes lol. And I'm sure if we ordered the same from the restaurant, just as a regular order it would...